User guide

CALL FORWARDING - PROGRAMMING
How many different types of Call Forwarding can I set up?
Only one type of Call Forwarding can be active at
any time. If vou have one type active and enter a
new Call Forwarding type, the first type is
cancelled.
Can I use Call Forwarding to have my calls sent to another
extension if someone else has already forwarded his or
her calls to me?
Yes, if someone has already forwarded all calls to
you (Call Forward-Always) you can use Call
Forward - No Answer to forward calls to a second
answer position. However, you could not forward
them from that answer position.
Is it a good idea to have Call Forward - Busy/No Answer
programmed on one’s line all the time?
It certainly makes good sense in terms of
satisfying callers by having all your calls answered.
Sometimes Call Forwarding does not work. Why?
Call Forwarding does not work on: ,
l callbacks you have set
l calls from the extension you forwarded to
l recalls
l attempts to forward more than two “steps”, in
any other combination than the following: the
first station is set for “Always Forward” and the
* second station is set for “Forward - No answer”
l lines other than your prime and private lines
l invalid extension numbers or extensions that do
not accept Call Forwarding (Class of Service
option).
Call Handling Features 2-21