User guide

GLOSSARY
appear at one or more sets, and can be assigned
to one of several Dine types (Key, Multicall, Direct
Trunk Select, etc.) Line appearances allow
telephones to be arranged in groups, in order to
meet your communication needs.
Night Service
A mode of operation of the system that routes
incoming calls to pre-determined Night Answer
Point(s). Night Service can be selected by the
attendant whenever he/she is absent from the
console. A SUPERSET dT” user can answer
incoming calls ringing the night answer point by
lifting the handset and pressing the NIGHT ANS
prompt.
Pickup Group
Extensions located in one area or within similar
departments placed in the same answer group.
Anyone in the group can answer or “pick up” each
other’s calls by dialing a short code. This helps to
. ensure that all calls are answered.
Recall
A call which was transferred to another extension
will return to the transferring extension (or to the
Attendant Console, depending on system routing) if
it remains unanswered after a time-out period.
Similarly, a call placed on hold and not retrieved
will recall the extension after a time-out period.
Switchhook Flash
The Switchhook Flash, used by users of regular
.telephone sets to signal the telephone system that
they want to activate a feature, has been replaced
by the TRANSKONF key on the SUPERSET 4 set.
Reference 3-7