User guide
Appendix D. Technical Support
If you are a Mitel Networks Corporation subscriber and are having technical difficulty, please contact your local Mitel Networks Corporation
authorized reseller for support. If you purchased your subscription directly from Mitel Networks Corporation, please call +1-613-271-7614 (in the
United States and Canada, call 1-866-472-9999) and ask for technical support or e-mail us at support@e-smith.com. You can also visit our website
http://www.e-smith.com/. Please have your server registration number ready when you contact us for support.
If you are having difficulty configuring another vendor’s hardware or software, we recommend you refer to the manual or contact the vendor for that
product.
As the SME Server V5 is open source software, Mitel Networks Corporation encourages users to freely share copies of our software. However, we
can only provide technical support for customers who purchase products. So, if you receive a copy of the SME Server V5 software from another
source it is not supported or warranted in any way.
Of course, if you have an unsupported version of the SME Server V5, we are glad you are using our product and would welcome your business! You
can purchase a subscription from any Mitel Networks Corporation authorized reseller. For a list of authorized resellers in your area, call
1-888-376-4841 or +1-613-564-8000, or check our web site at http://www.e-smith.com/
e-smith.org
Developers may wish to note that additional documentation, including HOWTO documents and a FAQ, can be found on our development web
site - http://www.e-smith.org/. There are also links there to other web sites relating to the server.
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