User guide

59
Features and Menus The Menus
Number and enter the internal call
number of the other user. Alterna-
tively you can select the Phone
book menu entry and search for the
call number in the OpenCom 100’s
telephone book.
Hunt group: If your device belongs
to one or more hunt groups, a list of
corresponding hunt groups will be
displayed. You can switch hunt
group calls to your telephone on or
off using On / Off (for individual
hunt group numbers or All if you are
a member of several hunt groups).
A “+” indicates that the hunt group
number it precedes is switched on; a
“-” indicates that the hunt group
number is switched off.
Note: If you are the last reachable
member of the hunt group and you
log out then any further callers will
hear a busy signal.
“Call forwarding” Menu
Notes on call forwarding
You can forward internal or external
calls intended for yourself (with the
exception of hunt group calls) to
another internal telephone number
or, provided that you have the neces-
sary user group authorisation, to
another external telephone number.
Calls can be forwarded either imme-
diately, after a specified period of
time (delay) or if the line is busy. You
can configure more than one call for-
warding mode at the same time
(Immediately, After delay or Busy).
You can, for example, configure call
forwarding Immediately for exter-
nal calls to one telephone number,
and call forwarding After delay for
internal calls to a different tele-
phone number. When configuring
the system, the system administra-
tor specifies in seconds the period of
time after which a call is forwarded
in the After delay forwarding mode.
If more than one forwarding mode
has been activated, Immediately is
given priority.
If OpenVoice, the integrated voice-
mail system of the OpenCom 100, is
installed, you can also forward your
calls to a voicebox configured for
you.
Least Cost Routing (LCR) can be
evaluated with call forwarding to
external numbers, provided your
system administrator has configured
LCR and its application in the
OpenCom 100 correspondingly. Ask
your administrator for the configura-
tion that applies to you.
The OpenCom 100 may be config-
ured with phone numbers that are
not associated with a phone or a
user (virtual telephone numbers).
Neither internal nor external phone
numbers can be forwarded to a
virtual telephone number; the
OpenCom 100 will not execute this
type of double forwarding.