User guide

45
Telephoning Enquiry, Toggling, Transfer and Conference
You have put a call on hold and are
making a consultation call.
Press the
Menu softkey briefly and
then select …
Hands-free on or Hands-free off:
Here you can activate/deactivate the
hands-free functionality. This menu
point is only displayed with an
OpenPhone 27.
Disconnect: You disconnect the cur-
rent call and return to dialling mode.
Enter a new telephone number for a
further enquiry or press the
R key.
You will be connected with the sub-
scriber on hold.
Phone book: You can add the phone
number of the current subscriber to
the OpenCom 100 telephone book
as a new entry (New Entry) or you
can add it to an existing entry (Add).
Please see: Add Phone Numbers to
Phone Book from Lists or During a Call
starting on page 52.
Park call:* You can park the current
call (see also “Calling …” Menu start-
ing on page 37).
Booking number:* By means of a
booking number you can record the
call data of a connection to an exter-
nal subscriber and save them in the
OpenCom 100 for further analysis
(see also “Calling …” Menu starting
on page 37).
Call Diversion: You put your current
caller on hold and then call another
subscriber with whom you wish to
connect your current caller. Enter the
telephone number of the subscriber,
announce the call and press the
A
key. The call has now been trans-
ferred. After transfer, you are recon-
nected with the caller you originally
put on hold.
Transfer:* You connect the sub-
scriber on hold with the current sub-
scriber.
Conference:* You initiate a 3-party
conference.
Toggle: You toggle (i. e. switch) be-
tween the current and previous sub-
scriber.
Door opener:* This activates the
door opener.
Internal/External 3-Party
Conference
You have dialled an internal or exter-
nal enquiry call (see the section enti-
tled Enquiry/Toggling by Means of the
R-Key starting on page 43).
If the subscriber accepts the call,
announce the conference and select
Conference from the “Subscriber on
hold” menu. This initiates the con-
ference.