User guide

Secure Recording Connector
187
Introduction
This section provides an overview of Mitel Secure Recording Connector and how it works. For
more information, refer to the following topics:
• Overview
•Features
• Configuration
Overview
Secure Recording Connector (SRC) is a software solution that enables the recording of Mitel
encrypted voice streams by third-party call recording equipment (CRE). SRC is also supported
for use with Contact Center PhoneSet Manager and Contact Center Softphone.
SRC uses the Mitel Standard Linux (MSL) system as its base and is positioned on the LAN
between the ICP and the recording-enabled phone sets. It accepts requests from an authorized
CRE to establish taps in the voice stream. These taps are separate (mirrored) streams from
the SRC to the CRE. (See Figure 50.)
Figure 50 Secure Recording Connector - Configuration