User guide

Employee Portal
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Introduction
This section provides an overview of Mitel Employee Portal and how it works. For more
information, refer to the following topics:
•Overview
•Features
• Benefits
Overview
Employee Portal is an optional application included with the Workforce Scheduling license.
Employee Portal is an online scheduling tool that employees can use to make scheduling
requests, such as trading or taking other’s shifts and requesting schedule changes and time
off. Supervisors can use Employee Portal to view employee scheduling requests and perform
what-if scenarios to understand the impact of approving or denying these requests. Once a
supervisor has approved or denied a request, the schedule is automatically updated. Employee
access to specific areas of Employee Portal is controlled by YourSite Security options.
Features
With Employee Portal, employees can
• View and trade shifts
• Communicate schedule preferences
• Request changes to schedules for time off, shifts, and availability
With Employee Portal, supervisors can
• View employee requests
• Perform what-if scenarios
• Quickly approve or deny requests
• Automatically update schedules
Figure 29 shows the Employee Portal Web-based user interface where employees can
• View schedules and offer shifts for take or trade on the Bulletin board
• View any pending scheduling requests
• Request time off
• Request availability changes
• View important messages from supervisors and other employees on the Home page