Specifications

General Information Guide
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Mitel Networks 6500 Speech-Enabled Applications
Mitel Networks 6500 Speech-Enabled (SE) Applications deliver powerful and unique solutions. The
system responds to conversational voice commands and provides a single point of access for a wide
range of information.
A Mitel Networks 6500 Speech Enabled Applications server can support up to 30 ports of
simultaneous speech, corporate directories with up to 10,000 names, and personal directories of up
to 500 names. The server connects to the system through the LAN by using the IP protocol.
6500 SE Applications run on Microsoft Windows NT Server 4.0
There are two main applications:
• Mitel Networks 6500 Speech-Enabled Attendant
• Mitel Networks 6500 Speech-Enabled Unified Messaging.
There are also four additional purchasable options available:
• Enterprise Voice Portal
• Mobility
• Calendar and Task Management
• Fax Integration.
Mitel Networks 6500 Speech-Enabled Attendant
The Mitel Networks 6500 Speech-Enabled Attendant routes incoming calls to people or departments
within a company based on spoken commands. For example, users state the name of the person or
department that they want to speak to, and the system routes the call to the requested party.
Using this application, users can
• Place a call to any number in the company directory by stating a name, extension, or
department
• Navigate through multi-level menus using voice commands
• Call into the system from their home telephone or cellular telephone and place calls to
external numbers that are programmed in the company directory provided they have been
assigned the required system privileges
• Program their own list of frequently called numbers and then place calls to those numbers by
using speech (registered users only).
Additional functionality includes:
• Transfer of an incoming call to another number (Mobility option)
• Interact with VoiceXML scripts (Enterprise Voice Portal option).