Specifications

General Information Guide

- 17 -

Voice Mail

The 3300 ICP includes an integrated fully featured voice mail system designed to improve

communication between your company, clients, customers, and employees. Up to 20 ports are

available for voice mail calls with support for a maximum of 750 mailboxes and 450 hours of storage

time. The voice mail system supports English, French, Spanish, Dutch, German, Italian, and

Portuguese languages.

Features provided by the voice mail system include:

• Automated Attendant that plays different greetings during open and closed business hours,

provides a company directory that uses extension numbers or names as the dialing method,

and allows single-digit option selection

• User mailboxes that are password-protected

• Tutorial that assists new subscribers with mailbox setup

• Simple message retrieval

• Easy-to-use menus that allow subscribers to send urgent, private, or certified messages

• Notification of waiting messages whether subscribers are in or out of the office.

For a complete listing of features provided by the 3300 ICP voice mail refer to the Auto Attendant

Features list and the Voice Mail Features list.

Capacities

Voice mail ports: 20

Mailboxes: 750

Disk space for voice mail files 14GB

Hours of voice storage: 450

Concurrent voice mail or auto attendant

sessions

Message storage per mailbox 100 maximum (programmable)

Message retention From one day to indefinitely for saved messages;

indefinitely for unread messages.

(Programmable per mailbox)

Prompt languages: English, French, Spanish, Dutch, German, Italian,

and Portuguese

External voice mail systems are supported through both digital trunk and ONS interfaces.