User guide

Additional Features
41-001566-00 REV00 – 10.2014 145
Switch UI Focus to Ringing Line
You can configure a feature on the 6865i that controls the behavior of the phone when it receives an incoming call when it
is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone
switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that
the phone stays focused on the connected call. You can do this using the Switch Focus to Ringing Line parameter in the
Mitel Web UI.
Configuring Switch Focus to Ringing Line Using the Mitel Web UI
Mitel Web UI
1. Click on Basic Settings > Preferences > General.
2. The Switch Focus to Ringing Line field is enabled by default. To disable this field, uncheck the box.
3. Click Save Settings.