IP8830 IP Phone User Guide for Broadworks Please read this guide carefully before operating your set. Retain this guide for future reference. LGN8830-1002SBUG-01.00 Dec.
IP8830 Broadworks IP Phone User Guide Regulatory and Safety Notices 1. Radio Frequency Emissions: FCC Compliance statement: This device complies with Part 15 rules. Operation is subject to the following two conditions; 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
IP8830 Broadworks IP Phone User Guide Care & Precautions: Before connecting or using your new phone, take a moment to consider safety and reliability. Use common sense when locating, connecting and using your IP8830 Phone. • Locate on a dry level surface. Keep the phone away from the edges of the surface to avoid the potential of a fall. • Locate cables to avoid potential for damage. For example, do not locate under rugs or carpet as damage may result from foot traffic or heavy objects.
IP8830 Broadworks IP Phone User Guide Table of Contents 1. IP8830 IP Phone Overview ....................................................................................1 2. Installing your IP8830 Phone................................................................................3 3. Using Features of IP8830 Phone ..........................................................................4 4. 5. 3.1. Receiving a Call..................................................................................
IP8830 Broadworks IP Phone User Guide 5.8. Enabling Speed Number Dialing ................................................................................................ 20 5.9. Key Tone..................................................................................................................................... 20 5.10. Bluetooth Headset ...................................................................................................................... 20 5.10.1. Pairing a Bluetooth headset....
IP8830 Broadworks IP Phone User Guide 1. IP8830 IP Phone Overview Your new LG-Nortel IP8830 Phone is an Internet Protocol (IP) phone employing Session Initiation Protocol (SIP), the well-known open standard for establishing, managing and terminating a communication session. IP8830 Phone interoperates with call servers, proxies and gateways to exchange SIP signaling messages for call control. Real-time Transport Protocol (RTP) packets deliver voice between the end-points over a managed IP network.
IP8830 Broadworks IP Phone User Guide Shared line in use at another phone Shared line call held at another phone Line not registered w/server Red LED On Red LED slow flash Red/Orange LED flashes color, red to orange at 30 ipm * When the LCD displays information for a line, such as when an incoming call first rings, the LED color is orange otherwise, the LED color will be green. Flexible buttons not assigned for line access may access features such as Speed dial, Redial and others. Refer to section 5.
IP8830 Broadworks IP Phone User Guide 2. Installing your IP8830 Phone The figure below shows the cable connections for your IP Phone. The LAN and desktop PC connections employ standard category 5 LAN cables terminated with RJ-45 connectors. The IP Phone supports PoE (Power over Ethernet) in accordance with the IEEE-802.1af industry standard. When connected to a PoE complaint LAN port, the IP Phone derives power from the port.
IP8830 Broadworks IP Phone User Guide 3. Using Features of IP8830 Phone 3.1. Receiving a Call When you receive a call, your phone rings, the LCD displays the incoming call information and the associated line button flashes. To answer a ringing call: o Lift the handset. You may press the speakerphone button, line button or the Answer softkey to activate the speakerphone. To use a headset, press the headset button. To end the call: o Hang up the handset.
IP8830 Broadworks IP Phone User Guide o Press the Hold button or the Hold softkey. The call status changes to hold and you receive dial tone. You may then select another line to answer or place a call. Note, if you select an idle line and take no action for about 15 seconds, the line is disconnected. To retrieve a held call on a different line: o o o Press the slow flashing line button.
IP8830 Broadworks IP Phone User Guide - Call Forward No Answer – redirects incoming calls that are not answered in the configured no answer time. Call Forward Busy or No Answer – redirects incoming calls if the line is busy or not answered after the no answer time expires. Call Forward All Calls – immediately redirects all incoming calls. To set up Call Forward: o o o o o Press the CallFwd softkey. Use the Previous-Next softkeys to select the desired Call Forward condition. Press the OK softkey.
IP8830 Broadworks IP Phone User Guide 3.9. Redial Your IP Phone saves the last number you dialed and allows you to redial the number with the touch of a button. The number is stored in memory but is lost if power to the IP Phone is interrupted. To redial a call: o o Press the Redial softkey. The IP Phone activates the speakerphone and places the call. Lift the handset for privacy or press the headset button to use the headset. 3.10.
IP8830 Broadworks IP Phone User Guide 3.13. Muting a Call Mute toggles the microphone of the Handset, Speakerphone and Headset Off and On. When Mute is active, the connected party will not receive audio from the microphone. To mute the microphone: Press the Mute button. The Mute button LED illuminates red indicating mute is active. o To turn the microphone back on: Press the illuminated Mute button again. o 3.14.
IP8830 Broadworks IP Phone User Guide To answer a call for a covered extension: Lift the handset. You may press the speakerphone button or press the headset button. Press the flashing DSS/BLF Coverage button. You may press the DSS line button prior to lifting the handset, which activates the speakerphone and answers the call.
IP8830 Broadworks IP Phone User Guide 4. Advanced Services and the IP8830 Phone LCD Menu This section describes how to view and use the advanced services available through the LCD menu. The IP8830 Phone has three context sensitive softkeys, pressing the softkey selects the function or value shown in the LCD just above the softkey. The left (return) and right navigation buttons navigate through menus. The menu items and order of display may be different on your phone based on the service subscription.
IP8830 Broadworks IP Phone User Guide To add a record to the Phone Book: o o o Access the Phone Book as described above. Press the right navigation button to display the Add softkey. Select the Add softkey. o Enter the name, contact information, ring type and speed number, for the record, selecting the OK softkey for each entry. Use the Mode softkey to enter characters. Refer to Appendix A Dial Pad Character Set, which shows the relationship between the dial pad digits and characters.
IP8830 Broadworks IP Phone User Guide To delete all records: o o o Access the Phone Book as described above. Press the right navigation button to locate the Del.All softkey. Select Del.All softkey and confirm the deletion by selecting the Yes softkey. Caution this action deletes all records from the Phone Book. 08:30 Phone Book (Page 1) >[01]Tom,1234 Find Del.All 08:30 Data will be lost.
IP8830 Broadworks IP Phone User Guide 5. Setting Your Preferences In the LCD Menu, you can set various preferences for the IP Phone. Settings you can adjust include: - LCD contrast - Ring Setting - Ringer off - Headset auto mode - Flexible button settings - Time Configuration - Outgoing Call Lock - Speed Number Dialing - Key Tone - Bluetooth - Language The following paragraphs provide detailed instructions for each of the preferences as well as descriptive information for each. 5.1.
IP8830 Broadworks IP Phone User Guide To set the ring type for the phone: o o o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK softkey. Dial 1, or move the cursor to 1.Default Ring Type using 08:30 the Previous-Next softkeys and press the OK softkey. An Ring Setting >1.
IP8830 Broadworks IP Phone User Guide o o o o o o o Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. Dial 2, or move the cursor to 2.Ring Setting using the Previous-Next softkeys and press the OK softkey. Dial the Line number plus one (2 for Line 1, 3 for Line 2, 08:30 etc.), or move the cursor to Line n Configuration using the Ring Setting >2.Line 1 Configuration Previous-Next softkeys and press the OK softkey.
IP8830 Broadworks IP Phone User Guide o o Press the Yes softkey to enable the Headset Auto Mode or press the No softkey to disable the Headset Auto Mode. Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 08:30 Headset Auto Mode Current value is ‘No’. Yes No 5.5. Setting Flexible Buttons Your IP8830 Phone has twenty-four (24) flexible buttons. Normally, the first two (2) buttons are for your line.
IP8830 Broadworks IP Phone User Guide o o If the selected function is Speed dial, enter the speed number and press the OK softkey to save the entry. To [05] Enter number 12345 enter alphanumeric characters select the Mode softkey. Å Mode OK Refer to Appendix A for the character mapping of dial pad digits. Move to another parameter with the navigation buttons and continue the session or press the Setting ( ) button to exit the configuration session. 08:30 5.6.
IP8830 Broadworks IP Phone User Guide o Dial 2, or move the cursor to 2.Time Zone using the 08:30 Time Zone *(GMT-08:00) PACIFIC STANDARD o o Previous-Next softkeys and press the OK softkey. An asterisk, », displays in front of the current selection. OK Previous Next Select the nearest region from the display using the Previous-Next softkeys and press the OK softkey to save the entry.
IP8830 Broadworks IP Phone User Guide - MM/DD (01/22) DD/MM (22/01) DD Month (22 Jan) Month DD (Jan 22) Disabled, no date display To set the date display format: o o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys and press the OK softkey. Dial 6, or move the cursor to 6.Time Configuration using the Previous-Next softkeys and press the OK softkey. Dial 5, or move the cursor to 5.
IP8830 Broadworks IP Phone User Guide 5.8. Enabling Speed Number Dialing The IP8830 Phone includes a Phone Book that supports up to 100 entries. Each Phone Book record includes a two-digit Speed number, see Speed Number Dialing. When enabled, dialing the Speed number (00~99) sends the contact number or user id from the associated Phone Book record. To enable/disable Speed number operation: o o o o o Press the Setting ( ) button. Dial 3, or move the cursor to 3.
IP8830 Broadworks IP Phone User Guide 5.10.1. Pairing a Bluetooth headset A Bluetooth headset must be paired with the IP8830 Bluetooth module before it can be connected (activated). Up to five (5) headsets may be paired with the IP Phone at one time. Note that only one may be active at a time. To pair and connect a new headset with the IP Phone: o o o o Press the Settings ( ) button. Dial 3, or move the cursor to 3.Phone Settings using the Previous-Next softkeys, and press the OK softkey.
IP8830 Broadworks IP Phone User Guide o o o o Dial 1, or move the cursor to 1.Headset Management 08:30 using the Previous-Next softkeys, and press the OK Paired Headset List *Wireless Headset (00:1A:34:56:78:AB) softkey. This displays a list of previously paired headsets. Add Delete Next Select a Bluetooth headset from the list of paired headsets using the Next softkeys. An asterisk, », displays in front of the current headset selection.
IP8830 Broadworks IP Phone User Guide continue the session or press the Settings ( ) button to exit the configuration session. 5.11. Language Setting The IP Phone firmware includes an xml file, which, among other things, determines the languages available to the phone. The Language setting determines the display of text in the LCD. When the xml file contains more than one (1) language, you may select the language shown in the display.
IP8830 Broadworks IP Phone User Guide Appendix A Dial Pad Character Set The IP8830 Phone dial pad inputs digits or alphanumeric characters. The table below maps each dial pad digit to characters available. Three modes are available, dial pad digits, upper case letters and lower case letters as shown in the table.
IP8830 Broadworks IP Phone User Guide Appendix B Time Zones Country No Country No GMT-12:00 International Date Line, West 60 GMT+01:00 Oslo, Norway 30 GMT-11:00 Midway/Samoa 61 GMT+01:00 Paris, France 31 GMT-10:00 Hawaii 1 GMT+01:00 Rome, Italy 32 GMT-09:00 Alaska 62 GMT+01:00 Stockholm, Sweden 33 GMT-08:00 Los Angeles, California 2 GMT+01:00 Vienna, Austria 34 GMT-08:00 Pacific Standard 3 GMT+02:00 Athens, Greece 35 GMT-07:00 Mountain Standard 4 GMT+02:00 Harare, Zimbabwe 36
IP8830 Broadworks IP Phone User Guide Appendix C IP8830 Icons Your IP8830 displays various icons in the upper line of the LCD to assist you in understanding the status of the phone. Below is a list of icons and their meaning. LAN or Network connection icon indicates the status of the LAN connection to the IP8830. If the icon is blinking, the LAN connection is faulty. This icon displays as the first icon on the left.
LGN8820-1002SBUG-01.00 Dec.
