USER GUIDE Desktop PC 5550

Contents ♦ i
Contents
Getting Started ................................................................................ 3
Introduction ........................................................................................................4
Console Components ...........................................................................................4
Console Screen....................................................................................................5
Console Keypad...................................................................................................6
Softkeys (F1 – F12) ..............................................................................................7
Handset and Cradle.............................................................................................7
Starting and Closing the Mitel Networks 5550 IP Console.....................................8
Adjusting the Console..........................................................................................9
Call Handling Basics..................................................................... 13
Answering Calls.................................................................................................14
Dialing Telephone Numbers ...............................................................................16
Extending (Transferring) Calls............................................................................18
Holding and Retrieving Calls ..............................................................................20
Conference Calls................................................................................................21
Answering Recalls..............................................................................................22
Recovering the Last Released Call ......................................................................22
Advanced Features ....................................................................... 25
Account Codes...................................................................................................27
Bulletin Board...................................................................................................27
Call Answering Priority.......................................................................................28
Call Park ...........................................................................................................29
Call Waiting Threshold.......................................................................................30
Cancel Call Forwarding......................................................................................30