Specifications

Administrator Procedures

INTER-TEL

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005

Page 50 Importing Fax Documents

Group Lists

A group list is a collection of mailboxes that is programmed in DB Studio. Subscribers can use

group lists to send messages to several mailboxes simultaneously. With the voice mail adminis-

trator mailbox, you can record a name for the group lists in the system. You will need to obtain

the number assigned to each group list before you can record a group list name. The group list

name is used for verification purposes only.

To record a group list name:

1. Access the voice mail administrator’s mailbox and menu (see page 44).

2. Say “Mailbox Maintenance” or press to access the Mailbox/Group List Maintenance

option.

3. Say or enter the group list number to be accessed. The current name is played.

4. After the tone, record the name for the selected list, and then press . You have the

following options:

• Say “Accept” or press to accept the name.

• Say “Replay” or press to replay the name you just recorded.

• Say “Erase” or press to erase and re-record the name.

5. Hang up or press

to return to the previous menu.

Importing Fax Documents

If your voice mail system has fax enabled, you can use the voice mail administrator’s mailbox

to import fax documents. Imported documents can then be requested by callers who use a Call

Routing Announcement application programmed to provide the Fax-On-Demand service.

To import a fax document:

1. Using a fax machine, after you obtain dial tone, dial the voice mail access number.

2. Access the voice mail administrator’s mailbox and menu (refer to page 44).

3. Say “Import Fax” or press to select the Import Fax option. (If the system does not

have a fax license, this option is not accepted.) The system may prompt you with one of

the following messages. If not, continue to the next step.

All system fax ports are busy: Hang up and try again later.

The system already contains the maximum number of fax documents allowed: Until

one or more fax documents are deleted from the system, there is no room for additional

documents.

The system does not have enough disk space to import any more documents: Until

one or more fax documents are deleted from the system, there is no room for additional

documents.

The system currently is at or above the Maximum Fax Library Size: Until one or more

fax documents are deleted from the system, there is no room for additional documents.

By default, the Maximum Fax Library Size field is set to 0 in DB Studio.

NOTE

It is recommended that you re-record system prompt number 672 (refer to

page 308) to let callers requesting faxes know what the valid time window is for

fax requests, and when they should expect the fax to be delivered if their request

falls outside of the valid time window.