Specifications

Administrator Procedures

INTER-TEL

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005

Page 44 Broadcasting Messages

To access the voice mail administrator’s mailbox and menu:

1. Dial the voice mail access number.

2. Say “Login” or press to identify yourself as a subscriber.

3. Say or enter the voice mail administrator’s mailbox number.

4. Enter the password and then press .

5. Say “Nine” or press to reach the voice mail administrator menu. (There is no

prompt for entering the .)

Broadcasting Messages

You have the ability to make a single recorded message and send it to all Standard and

Receive-Only mailboxes. (Extension IDs do not receive Broadcast Messages.)

To record a broadcast message:

1. Access the voice mail administrator’s mailbox and menu (see page 44).

2. Say “Broadcast Message” or press to send a broadcast message.

3. Record the message.

If you exceed the maximum allotted time for message length, a prompt will notify you

and allow you to re-record the message or send it.

If voice mail is full, a message will notify you that it cannot accept the message. Hang

up and try again later.

4. When you have completed the message, press for the following options:

• Say “Replay” or press to replay the message.

• Say “Append” or press to add to the message.

• Say “Erase” or press to erase and re-record the message.

• Say “Accept” or press to accept the message.

Maintaining Mailboxes and Group Lists

Using the voice mail administrator’s mailbox, you may provide basic voice mailbox and group

list maintenance. You do not need to know the password of a particular mailbox to perform

maintenance on it.

Mailbox and group list maintenance includes the ability to:

• Record the name of a standard mailbox user, extension ID user, or group list

• Record a primary and alternate mailbox greeting

• Set additional personal options for a mailbox

Mailbox and Extension ID Personal Options

Voice mailboxes contain personal options to allow the user to customize messaging functions.

However, before you can change personal mailbox options, the mailbox must be initialized.

NOTE

You must use the Accept option for the message to be sent. When you

hang up, the message is canceled.

NOTES

To provide system security, all mailboxes and extension IDs should have a

password. To make the passwords difficult to guess, they should not match

the mailbox number or consist of one digit repeated several times. This is

especially important for the voice mail administrator's mailbox, which allows

programming access to other mailboxes