Specifications

Administrator Procedures

INTER-TEL

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005

Freezing/Unfreezing the Network History

Page 43

Voice Mail Administrator Procedures

If your endpoint has been programmed as the voice mail administrator, you can use special fea-

tures that are not provided to other voice mailbox owners. The administrator mailbox has all

the end-user mailbox features, plus the ability to do the following:

• Record a broadcast message

• Perform mailbox and group list maintenance

• Create and select custom audiotex recordings (voice mail company greetings, auto

attendant recordings, call routing announcements, and hunt group overflow and

announcement endpoint recordings)

• Import fax documents

• Customize or reinstate voice mail prompts

To begin using the voice mail administrator’s mailbox you will need to first initialize the mail-

box.

To initialize the voice mail administrator’s mailbox:

1. Dial the voice mail access number.

2. Say “Login” or press to identify yourself as a subscriber.

3. Say or enter the voice mail administrator’s mailbox number.

4. Enter your default password (mailbox number) and then press .

5. If you want a password, enter a new password using digits 0–9 (up to 12 digits), and

then press when you are done. The messaging system plays back your password.

If you do not want to use a password, just say “Skip” or press .

6. Say “Accept” or press to accept the entry or say “Erase” or press to erase and re-enter

your password. The system prompts you to record your directory name.

7. After the tone, record your first and last names.

8. When prompted, do one of the following:

• Say “Accept” or press again to accept the name.

• Say “Replay” or press to replay the name you just recorded.

• Say “Append” or press to add to your name.

• Say “Re-record” or press to erase and re-record your name.

Once you have initialized your mailbox, you can access it and the administrator’s menu as

indicted below.

NOTE

If ASR is enabled for your mailbox, you have the option of issuing a spoken com-

mand or pressing a dialpad button. See

page 226 for ASR guidelines.

NOTE

To provide system security, all mailboxes and extension IDs should have a pass-

word. To make the passwords difficult to guess, they should not match the mail-

box number or consist of one digit repeated several times. This is especially

important for the voice mail administrator's mailbox, which allows programming

access to other mailboxes.