Specifications

Administrator Procedures
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 36 Network Alarms
To respond to a minor alarm from any alarm display endpoint:
1. When a minor alarm indication appears, write down the alarm information.
2. While on-hook, clear the alarm by entering the Clear System Alarm feature code (9850)
or the Clear Network Alarm feature code (9851). The display shows SYSTEM (or
NETWORK) ALARM CLEARED.
3. Take the appropriate action as indicated in the table below.
Table 10: Alarm Texts, Descriptions, and Actions
ALARM TEXT DESCRIPTION AND ACTION REQUIRED
SYS ALARM #10
xXXXX OFF HOOK
An endpoint has remained off-hook and inactive past the expiration of the Inactivity Alarm
timer. The display and the SMDR indicate which endpoint is off-hook. The lamps in the but-
ton for that endpoint on the Speed Dial buttons of other endpoints flutter continuously.
Locate the endpoint and replace the handset in the cradle. (Calls being transmitted over
the secondary voice path are not affected or interrupted by an off-hook alarm condition.)
SYS ALARM #11
xXXXX EMER-
GENCY
A user has dialed the Emergency Call feature code (911) and the system has selected a
trunk and dialed the programmed emergency number.
No action required, clear the alarm. To facilitate emergency services reaching the party in
need, determine who made the emergency call.
SYS ALARM #12
CHECK PRINTER
The printer is not functioning properly.
Check the cable and the power cord connections and that the printer is supplied with paper
and ribbon.
SYS ALARM #13
CHECK PRINTER
The printer is not functioning properly.
Check the cable and the power cord connections and that the printer is supplied with paper
and ribbon.
SYS ALARM #14
SET DATE/TIME
The system real-time clock has not been initialized or has been corrupted.
Set the system time and date as described on
page 12.
SYS ALARM #15
CALL TECHNICIAN
The real-time clock chip is not operating.
Contact service personnel.
SYS ALARM #16
NO DELAYED
MAJOR
The system was unable to perform a scheduled delayed major reset because the system
was not idle.
If this alarm recurs, contact service personnel.
SYS MGR LINK
ERR
<error string>
The certificate is not yet valid or the system is not connected to the appropriate System
Manager server.
Contact service personnel.
SYS ALARM #18
SYS MGR INV
CERT
A corrupt certificate was uploaded or there was an error in writing the file.
Contact service personnel.