Specifications

Administrator Procedures
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Managing System and Network Alarms
Page 35
Together, the lamps in the buttons create a busy lamp field that indicates the status of the
resource (e.g., endpoint, trunk, hunt group, or feature) assigned to the buttons. The table shown
below explains what DSS lamps indicate about the associated resource.
Managing System and Network Alarms
To allow one Administrator to monitor multiple nodes, the system provides both system alarms
and network-wide alarms.
System Alarms
The system’s Alarm Reporting feature detects equipment failures. If there is a system failure
that affects service, a major alarm is displayed at all affected endpoints.
When a minor equipment failure occurs, a minor alarm is generated and appears on the pri-
mary Attendant’s display and, if enabled, at Administrators’ endpoints. If enabled in the Mes-
sage Print programming, the alarm also appears in the error/message report.
Alarms 1–99 indicate problems that can be corrected without calling service personnel. Alarms
100–199 (telephone system) and 200–299 (voice processing system) require attention from ser-
vice personnel. Note that when a Voice Mail alarm is in effect, the telephone system may be
functioning properly, but the voice processing system may be inoperative.
Network Alarms
Each node has two flags which determine whether the node broadcasts or receives network-
wide alarms.
• The Send Network Alarms flag determines whether a node will broadcast alarms that
occur on that node to the rest of the network.
• The Receive Network Alarms flag determines whether the node will receive and dis-
play alarms sent by other nodes in the network.
To differentiate between network-wide and local alarms, network-wide alarms appear on
Administrator endpoints preceded by “NET ALARM,” and local system alarms are preceded
with “SYS ALARM.” Network-wide alarms will override system alarms on an Administrator’s
endpoint display.
On remote nodes, network-wide alarms will indicate the name of the node on which the alarm
occurred. The node name is obtained from the username.
Table 9: DSS Button Indications
IF THE LAMP IS . . . THEN . . .
Solidly Lit The associated resource is busy or all endpoints in the associated hunt
group are unavailable (in Do-Not-Disturb, busy, or with hunt group
remove enabled). Or, the associated feature is enabled.
Slow Flash The associated resource is in Do-Not-Disturb.
Fast Flash The associated resource has a call ringing in or a call is camped on to
the hunt group. (This option is programmable. If DSS ring flash is dis-
abled, a call ringing in to a endpoint shows a solidly lit lamp.)
Continuous
Flutter
The associated resource is causing an ENDPOINT OFF-HOOK system
alarm.