Specifications

Administrator Procedures
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 10
Introduction
When programming your site’s database, the Inter-Tel-certified technician can program an end-
point’s extension as both a System Administrator and a Voice Mail Administrator. Sometimes
the two jobs are handled by the same person. You can use an endpoint that has been designated
as an Administrator endpoint to perform certain programming tasks for the call processing sys-
tem and/or the voice mail system. In addition, the Administrator endpoint shows system and
network alarm messages.
Any Inter-Tel endpoint can be designated as a System Administrator endpoint through Data-
base Programming. However, Inter-Tel recommends using a Model 8660 six-line display end-
point for this purpose to facilitate programming and to manage alarm messages. If a non-
Administrator station user attempts to use the administrator features, the user will hear reorder
tones, and the display will show CANNOT ACCESS RESERVED FEATURE.
This section provides you with the instructions for performing system and voice mail adminis-
trator tasks. The information is presented as follows:
• System Administrator Procedures begin on page 11.
• Voice Mail Administrator Features begin on page 43.
A Quick Reference Guide containing instructions for the most frequently performed proce-
dures is located in the front of this book.
Scheduled Delayed Major Resets: A delayed major reset is sometimes needed when pro-
gramming the database using your administrator’s endpoint. If a major reset is required, the
message, ENTER SYS RESET OPTION is shown on the endpoint display. You can select to
perform an immediate major reset when this message is shown, or you can schedule a delayed
major reset. The delayed major reset option allows you to schedule a reset to occur when the
system is not in use.
The following programming changes, done with an administrator’s endpoint do not require a
major reset.
• Changing extensions
• Swapping extensions
• Creating off-node devices
• Changing ACD Agent IDs
• Adding and removing extensions from Extension Lists
• Equipping and unequipping devices
NOTE A single line endpoint cannot be used as an Administrator endpoint.
NOTE
As an Administrator, you must know which languages are considered Primary
and Secondary for the system. The platform supports American English, British
English, Spanish, and Japanese prompts and displays.