Specifications

Voice Processing Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 246 Notification Numbers
Notification Numbers
Each cascade level has a programmed notification number that can be an extension number or
an outside phone number.
When an outside phone number is used, the system will access an outgoing trunk using the
code programmed for that level. The code contains a pre-programmed trunk access code and
followed by an outgoing access termination feature code, if needed.
Notification calls to outside phone numbers can be sent to a pager or to a number where a per-
son will answer (personal number).
• If the call goes to a pager, the system will dial the programmed Pager Dial String, then
disconnect the call. The dial string should include any digits that the paging company
requires when the call is answered, the pager LCD number, and the pager termination
code, if needed. Also, if desired, the pager string can be programmed to show the num-
ber of the mailbox that placed the call and/or the number of waiting messages in the
mailbox.
• If the call goes to a personal number, the system will play a prompt announcing that the
call is from Voice Mail, play the directory name or mailbox number that originated the
call, and play user instructions. The listener can then enter the mailbox number’s pass-
word to gain access to the mailbox and hear the message. The listener has three chances
to enter a correct password. If the system receives an incorrect password three times,
the Voice Mail system will disconnect the call immediately, and the attempt is consid-
ered unsuccessful.
Subscriber Features
Before subscribers can use voice mail, they must set up their mailbox. Mailbox setup and con-
figuration options include:
• Initializing a mailbox
• Setting up an e-mail password (if E-Mail Reader is enabled)
• Recording personal greetings
• Recording a directory name
• Changing a password
• Changing a message envelope
• Programming remote messaging
• Changing the call screening transfer method
• Programming a fax destination
• Changing the message search order
After the subscriber’s mailbox is configured, mailbox tasks include the following:
• Accessing a mailbox
• Disabling and enabling ASR (if ASR is enabled)
• Accessing voice mail messages
• Accessing e-mail, and fax messages (if E-Mail Reader is enabled)
• Recording and sending voice messages
• Canceling unheard voice messages
• Recovering deleted messages
Instructions for all of the subscriber tasks are located in the endpoint user guides. In addition to
instructions for the tasks listed on the previous page, endpoint user guides contain frequently-