Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 216 Responding to the Audio Diagnostics Feature
If the Record-A-Call feature is enabled for your endpoint, the display shows
WOULD
YOU LIKE TO RECORD CALL?
4. If the Record-A-Call feature is available, you
have the option of recording the call.
EITHER, Press the desired menu button.
OR, Press the dialpad button that corresponds
to one of the following responses:
• Press to record the call.
• Press to continue without recording.
5. Hang up to complete the Audio Diagnostics
feature.
When the Audio Diagnostics selections are
completed, the system generates Alarm 128
and the administrator station displays
ALARM #128 <extension number> AUDIO FRZ.
Responding to the Audio Diagnostics Feature
To respond to Alarm 128:
Alarm 128 indicates that someone has completed the Audio Diagnostics feature. Contact your
Inter-Tel service technician so that they can poll the information for troubleshooting purposes.
Phantom Devices
Phantom devices are virtual extension numbers that are created for users who are usually not
physically in the office and who do not need endpoints to retrieve calls or messages. Phantom
devices do not consume a physical hardware address and do not count against the system total-
device count.
Phantom devices:
• Cannot make or receive calls
• Cannot be programmed as System Administrators
• Have a Voice Mailbox
• Have the ability to forward endpoint calls to a current location (such as to a cell end-
point, pager, or home endpoint)
If the phantom device has a Voice Mailbox, the extension appears in the Voice Mail directory
and the system intercom (IC) directory. Voice mail indications and endpoint silent messages
are stored in the phantom device information.
Phantom devices remain in Do-Not-Disturb (DND) mode at all times and programming will
not allow them to go out of DND. When created, a phantom device is automatically set into
DND. By default, the phantom DND status is “Unavailable,” but you can access the Remote
Programming feature code (default is 359) to change the DND status.
NOTE
If the system cannot accurately record the call, the display shows
CALL
CANNOT BE COMPLETED.
NOTE
To learn which Audio Diagnostics codes have been enabled for the sys-
tem, consult an Inter-Tel field technician.
WOULD YOU LIKE
TO RECORD CALL?
YES
NO
1
2
ALARM #128
x12345 AUDIO FRZ
CLEAR ALL ALARMS
CLEAR ALARM
IDLE MENU