Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Daytime Rate X Multiplicative Factor X Connect Time
Page 211
Daytime Rate X Multiplicative Factor X Connect Time
The multiplicative factor adjusts the daytime per-minute call cost for evening and weekend
rates of outgoing calls. For example, the evening call cost multiplier is 0.65 if calls are 35%
less expensive after 5:00PM. The daytime rate (D), evening (E) multiplicative factor, and
night/weekend (N/W) multiplicative factors are used on the following schedule.
If call cost is set to zero, call cost will not display during the call and the SMDR printout will
show $00.00.
In a network setting, the call cost shown on the display and SMDR output use the factors and
rates for the node on which the trunk resides. In other words, if a station on Node 1 dials what
is considered a long-distance number on Node 1, but the call is routed to Node 2 where the
number is considered local, the Inter-Tel endpoint will use the local call cost rate from Node 2.
The call rate used for calls between nodes will be based on the Network call rate.
All outgoing calls using a trunk that is not subject to toll restriction are classified as one of the
following call types for call cost calculation (call cost type is programmed in the database).
• Free
• Local
• Toll Local
• Toll Long Distance
• Incoming
• Operator
• Network
• International
System Error/Message Print
The system has a self-diagnostic feature that monitors the system. When a system fault or other
noteworthy condition is detected, the software determines the impact of the condition and clas-
sifies it as a major or minor alarm or as other message type. If the Message Print option is
enabled, the messages are sent to the designated output port. For a complete list of Diagnostics
codes, refer to the Message Print Diagnostics Manual (part number 550.8018).
The service technician may enable any combination of the error message types. The available
message types are:
• Information Messages: These messages give information regarding system operation.
• Warning Messages: The warnings in these messages indicate that a condition exists
which may affect system performance.
• Alarm Messages: Alarm messages indicate that a minor alarm has occurred, but that
general system operation was not affected.
• Severe Messages: These messages indicate that a severe error occurred in the system.
Table 35.
Multiplicative Factor Cost Adjustments
SUN MON TUE WED THU FRI SAT
8 AM TO 5 PM N/WDDDDDN/W
5 PM TO 11PM EEEEEEN/W
11PM TO 8 AM N/W N/W N/W N/W N/W N/W N/W
NOTE
The system's Call Cost Accounting feature is intended to provide a cost estimate
that is applied to the various classes of calls. Due to the wide variation in
charges among network carriers, the system's call cost calculation cannot be
used as a prediction of actual charges. This feature can only be used as a man-
agement tool to estimate call cost.