Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 182 System Forward Enable/Disable
If an infinite forward loop results
from the combination of manual for-
wards and system forwarding paths,
the endpoint that was originally
intended to receive the call will ring,
even if the endpoint is in Do-Not-
Disturb.
System Forward Enable/Disable
The user has the option of entering feature codes that will disable or enable the use of System
Forwarding at that endpoint. Note that this flag does not affect the station’s appearance on any
other station’s call forwarding path. The flag merely determines whether the station will have
its own calls system forwarded.
To enable or disable system forwarding:
• Inter-Tel endpoints: Enter the System Forward On (352), System Forward Off (353),
or System Forward On/Off (354) feature code. The display shows SYSTEM FOR-
WARD ON (or OFF). If disabled, the system will ignore any system forwarding paths
programmed for this endpoint until you re-enable system forwarding.
• Single line endpoints: Lift the handset and enter the System Forward On (352), System
Forward Off (353), or System Forward On/Off (354) feature code. If disabled, the sys-
tem will ignore any system forwarding paths programmed for this endpoint until you re-
enable system forwarding.
Unanswered System Forward Calls
If a call that is following a system forwarding path is not answered or all forwarding points are
in Do-Not-Disturb or busy, its final destination depends on the type of call as shown below.
INFINITE LOOP CAUSED BY
SYSTEM AND MANUAL CALL FORWARD
MANUAL
FORWARD
MANUAL
FORWARD
SYSTEM
FORWARD
Calls received by this station
will not follow the manual
forward if other two stations are
unavailable.
Table 27. Final Destinations for Types of Calls
TYPE OF
CALL
ALL FWD POINTS ARE
BUSY OR DO NOT ANSWER
ALL FWD POINTS ARE
IN DO-NOT-DISTURB
Intercom Rings at the last forwarding point
until it is answered or the caller
hangs up.
Call never leaves the principal station.
Call routing
ring-in (except
DISA)
Rings at last forwarding point until it
is answered or caller hangs up.
Rings at the principal station until it is
answered or the caller hangs up.
Direct ring-in Rings at last forwarding point until it
is answered or caller hangs up.
Rings at the principal station until it is
answered or the caller hangs up.