Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Placing the Entire Conference on Hold
Page 173
To place the conference on hold (any inside party) during a conference call with an Inter-
Tel endpoint:
Press the Hold button or press the Special button and enter the Individual Hold feature
code (336). The conferenced parties remain connected. The call and buttons
flutter.
To place the conference on hold (any inside party) during a conference call with a single
line endpoint:
Hookflash and then enter the Individual Hold feature code (336). The conferenced parties
remain connected.
To return to the conference with an Inter-Tel endpoint:
Press the Hold button, button, or the fluttering Call button.
To return to the conference with a single line endpoint:
Lift the handset and enter the Conference feature code (5).
Record-A-Call
If your system is programmed with a Record-A-Call application, the endpoints can be pro-
grammed to use the Record-A-Call feature. It allows users to enter a feature code whenever
they want to record an ongoing call in their designated Record-A-Call mailbox. Users can
retrieve the recorded messages later, just as they would any other mailbox messages.
When a user requests the Record-A-Call feature, the system establishes a conference call with
the current call parties and a mailbox. If there are no conference circuits available when the
user requests Record-A-Call, or if there are already four parties on the call, the user hears reor-
der tones and cannot use the feature.
The Record-A-Call mailbox records the call as a Voice Mail message. All parties will be
included in the recording. If desired, the Record-A-Call mailbox can be programmed to play a
message announcing that the Record-A-Call feature is in progress. There can be separate mes-
sages for day and night modes.
To signal to the other parties that the Record-A-Call feature is in use, a system-wide Record-A-
Call Tone flag can be enabled during system programming. If the flag is disabled, there will be
no alerting tone. If enabled, the beep will occur periodically throughout the call. The Record-
A-Call Tone Interval timer determines how often this tone is generated. If the timer is set to 0,
the tone is generated only when the feature is first activated.
There are two ways an endpoint can be programmed to use this feature:
• The endpoint can be programmed to use its personal mailbox, or another mailbox, as
the assigned Record-A-Call mailbox. Only this assigned mailbox can be selected. This
state is the default programming for all endpoints.
• The endpoint can be programmed with a default mailbox, but with the option of select-
ing a different mailbox. If the user chooses to not enter a mailbox number, the system
automatically selects the default mailbox.
NOTE
If you do not return to the conference before the Hold timer expires, the confer-
ence will recall your endpoint. If the recall is not answered, the conference will
recall to your Attendant's endpoint. At the Attendant, the call will be terminated
automatically after the Abandoned Recall timer if no inside parties are still in the
conference and if it is not answered by the Attendant. (If the Attendant answers
the call, a conference is re-established with the Attendant endpoint as one of the
conference parties.)
CNF
CNF