Specifications
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Transfer to Ring
Page 165
transferred party hears a single tone and then is immediately connected without any further
action from the user. Calls will not automatically connect in handsfree speakerphone mode.
This flag applies only to Inter-Tel endpoints and is disabled in the default state.
Transfer to Ring
To transfer a call or conference:
1. Inter-Tel endpoints: While on a call, press the button, or press the Special
button and enter the Transfer to Ring feature code (345). Intercom dial tone is heard.
The display shows TRANSFER CALL TO EXTENSION.
Single line endpoints: While on a call, hookflash. Tones are heard, followed by inter-
com dial tone.
2. EITHER, Select an outgoing trunk group or press the OUTSIDE PHONE menu button,
and dial the desired phone number. If all trunks in the trunk group are busy, select
another trunk group or camp on and wait for a trunk. If you hear repeating reorder
tones, you dialed a restricted phone number. To return to the caller on transfer hold,
press the lit Call button, trunk button, or button (Inter-Tel endpoint) or hook-
flash twice (single line endpoint).
OR, Dial the desired extension number or press a Speed Dial button, the
VOICE MAIL
menu button, or the MESSAGE CENTER menu button. Model 8660 or 8662 users can
use the Directory feature by pressing the
IC DIRECTORY menu button. The number
can be an endpoint extension number, for the Attendant, a hunt group pilot number,
a Voice Mail extension number, or a transfer-to-park location number.
a. Transfer to an endpoint that is forwarded to Voice Mail: You hear repeating
double tones and the display shows DEST FORWARDED TO VOICE MAIL.
b. Transfer to Voice Mail: The system waits for you to enter the mailbox number.
The display shows ENTER MAILBOX. Enter the desired mailbox number. If you
do not enter a mailbox number before you hang up, the caller will be connected
to the Voice Mail unit and must enter the mailbox number after listening to the
introductory voice prompts.
c. Transfer-to-park: If transferring to a park location, complete the transfer. Then
page the desired party and announce the call. The party must reverse transfer the
call. Note that if the call is not answered, it will recall your endpoint if transferred
directly, or it will recall the called park location’s Attendant if transferred to hold.
3. If desired, wait for an answer and announce the call. If you are calling a device (such as
Automated Attendant) that does not accept call announcements, the display shows
HANG UP TO FINISH TRANSFER.
4. You have the following options:
To complete the transfer: Hang up or press another Call button. The display shows
CALL TRANSFERRED TO (username).
To return to the caller: Press the fluttering Call button, trunk button, or but-
ton (Inter-Tel endpoint) or hookflash twice (single line endpoint).
To try another endpoint: Press the button or press the Special button and
enter the Transfer to Ring feature code (345). Then dial another extension number.
To transfer the call to hold when calling an endpoint (Inter-Tel endpoints only):
Press the button or the
TRANSFER-TO-HOLD menu button. Or press the Spe-
cial button and enter the Individual Hold feature code (336). The call will not ring or
send call waiting signals until the Hold timer expires.
TRANSFER
IC
0
IC
TRANSFER
HOLD