Specifications

System Features

INTER-TEL

CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005

Responding to Messages

Page 151

Responding to Messages

Viewing Waiting Messages

To view received messages at a display endpoint:

1. If your button is flashing, one or more messages are waiting and the display

shows YOU HAVE XX MESSAGES.

Model 8660 or 8662: While on-hook, press the

VIEW MESSAGES menu button. Then

press

PREVIOUS or NEXT to scroll to the desired message.

Other Inter-Tel endpoints: While on-hook, press the button repeatedly to

view waiting messages.

2. A displayed message will show MESSAGE RECEIVED FROM EXT XXXX. If

desired, you can answer or cancel a message while it is displayed, as described below.

Answering Messages

To answer messages at a display endpoint:

When the desired message is displayed (as described above), press the button or the

menu button while on- or off-hook. Depending on how the message was left, an intercom call

is placed to the endpoint that left the message or to your message center.

If the button continues to flash, there is another message (display shows the

next message). Repeat step 1.

NOTE

If, when you respond to the message, the called endpoint is unavailable (does

not answer a private call, is busy, or is in Do-Not-Disturb), your button

continues to flash (and the display indicates a waiting message) unless you

immediately leave a message before hanging up or cancel the message after

hanging up. The message waiting indications are canceled automatically only

when you have actually connected with the called endpoint. Message indications

from Voice Mail will only be cleared if you save or delete the waiting Voice Mail

message. The button will re-light if you clear the message indication

without saving or deleting the Voice Mail.

MSG