Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 146 Placing Intercom Calls
Placing Intercom Calls
When placing an intercom call, begin dialing before the Dial Initiation timer expires. If the
timer expires, the system drops the connection and sends reorder tones.
To place an intercom call:.
1. For all Inter-Tel endpoints:
To use the handset: Lift the handset. If the endpoint has a display it shows ENTER
EXTENSION NUMBER.
To use the speakerphone: Skip to step 2 (begin dialing). The Speaker button lights.
The display shows ENTER EXTENSION NUMBER.
Model 8660 or 8662: Lift the handset or begin dialing as described above. The display
shows ENTER EXTENSION NUMBER. You may press one of the following menu
buttons:
— IC DIRECTORY: Press this button to use the Intercom Directory feature. Refer to
page 193 for instructions.
— OUTSIDE CALL: If you would rather make an outside call, press this button and
refer to the instructions on page 153.
Single line endpoints: Lift the handset. (If the DTMF decoders are busy, you hear
silence. Hang up and try again.)
2. Dial an extension number. The number can be 0 for the Attendant, an endpoint exten-
sion number, or a hunt group pilot number. Display endpoints show the number dialed.
If you dial too slowly, the Inter-digit timer may expire and you will hear reorder tones.
One of the following will occur:
a. If calling a handsfree Inter-Tel endpoint, speak after you hear a double tone. The
display shows IC TO (username).
b. If placing a private call or calling a single line endpoint, a hunt group, or an
Inter-Tel endpoint with handsfree disabled, you hear repeating double tones until
the call is answered. The display shows CALL RINGING FOR (username).
When the call is answered, the display shows IC TO (username). If you dial an
invalid number, you hear reorder tones. Display endpoints show INVALID NUM-
BER. If you do not have an assigned Attendant and you dialed 0, the display
shows NO ATTENDANT PROGRAMMED. If you dialed a hunt group number
with no assigned endpoints, the display shows NO MEMBERS IN HUNT
GROUP.
c. If the called endpoint is busy, the display shows (username) IS BUSY. You have
the following options (in addition to the menu buttons described previously):
1. Disconnect: Hang up and try later. If dialing handsfree (Inter-Tel endpoints
only), press the Speaker button to disconnect.
2. Camp on: Do not hang up, your call camps on. When the called endpoint is
available, a private call is placed. Refer page 147 for details.
3. Request a callback (queue): This is similar to camping on except that you
hang up and wait for the busy endpoint to become available. (For more infor-
mation, refer to page 147.)
d. If you hear a repeating signal of four fast tones and a pause, the endpoint is in
Do-Not-Disturb. You can use the Queue Callback feature or, if enabled on your
NOTE
In the procedure below, if you want to place a private (non-handsfree) call to an
Inter-Tel endpoint, press the pound ( ) button before dialing the extension num-
ber.
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