Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 130 Emergency Call Feature
The system will allow the Dialing Wait After Connect timer to expire and will then dial the
digit string programmed in the database as the emergency number.
At the time the call is processed, a minor alarm will be generated by the system and sent to all
administrator endpoints. Also if the Message Print option is enabled, the alarm message is sent
to the designated output port.
Figure 9.
Emergency Call Feature
Emergency Outgoing Access Lists
Inter-Tel CS-5200/5400 supports two outgoing access lists called Emergency Day Outgoing
Access and Emergency Night Outgoing Access. These lists, which are similar to the Day/Night
Outgoing Access lists, are programmable for CO Trunk Groups and Node IP Connection
Groups. These lists default to the Auto Extension List PP051: Auto: All Endpoints.
Ten Emergency Numbers
The system can store up to ten emergency numbers that are dialed when the Emergency Call
feature is used.
When the Emergency Call feature code (defaults to 911) is dialed at intercom dial tone, the
Emergency Call feature will select a trunk (defaults to Trunk Group 1) and then automatically
dial Emergency Number 1. If a user accesses a trunk or ARS and dials Emergency Numbers 1–
10, the dialed number will automatically override all toll restrictions and trunk access program-
ming.
If the system is installed in an area where 911 service is not available, it is suggested that the
number for the local police or fire department or the telephone company operator be substi-
tuted.
If the database programmer renders this feature inoperative by removing all trunk access and/
or by removing the dialed digit string, the database program will present a warning message
indicating that the feature has been disabled and requiring the programmer to acknowledge or
change this condition before being allowed to continue.
Like all other feature codes, the 911/999 feature code can be changed to another 1–5-digit
code, if necessary, but it is not recommended.
An emergency number is blocked if there are no trunks or emergency numbers programmed in
the database, or all trunks in a trunk group are busy.
If the Emergency Call feature is programmed to use ARS, route group 1 (local calls) will be
used even if its dial patterns are reprogrammed.
Emergency calls, by default, use the first local trunk group and will not be sent using node
trunk groups on other nodes. However, when ARS is used to place an emergency call, Route
Group 1 is used even if it contains nodes. This means that the network can access a trunk on a
DATABASE:
Station user
dials 911
EMERGENCY EXT. =
TRUNK GROUP 1 (92001)
EMERGENCY No. = 911
CALL PLACED
TO 911
ALARM #11
DISPLAYED
MESSAGE PRINTOUT,
IF ENABLED
OR
DIRECT TRUNK ACCESS