Specifications
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 128 Emergency Call Feature
Emergency Call Feature
The system immediately allows access to local emergency facilities when an endpoint user
enters the Emergency Call feature code (defaults to 911, or 999 in Europe). When activated,
the Emergency Call feature selects a trunk or routes the call based on the device programming.
The digit(s) required to call the local emergency services facility (defaults to 911, or 999 in
Europe) are then automatically dialed. Because a condition may exist where a critical situation
needs to be reported, this feature overrides all toll restrictions and trunk access programming.
The emergency extension is programmable on a per-endpoint basis. In addition, Day/Night
Emergency Outgoing Access lists are provided to validate the extension making the emergency
call. When a user dials 911, or 999 in Europe, at intercom or CO dial tone, emergency outgoing
access is granted based on how system programming and what the user dialed, as described
below.
02 Deny Area/
Office
This restriction is divided into eight user groups to allow the use of
varying area/office code restriction tables. This is useful for reduc-
ing restrictions for some of the endpoints, applications, or trunk
groups while increasing restrictions for others. Each endpoint,
application, and trunk group is assigned a day mode and a night
mode user group in Database Programming. Within each user
group, area codes can be designated as restricted, allowed, or
extended. Restricting an area code prevents users from placing
calls to that area code. Allowing an area code allows all office
codes within that area code. Designating an area code as
extended allows the programmer to determine which office codes
(up to 800) are allowed or restricted within that area code.
03 Deny
Operator
Calls to operator numbers are restricted.
04 Deny Toll
Access
Calls to numbers containing a toll string (defaults to 1) are
restricted.
05 Deny
International
Calls to international numbers are restricted.
06 Deny Equal
Access
Calls that begin with equal access digits (10XXX or 101XXXX) are
restricted.
07 Deny Local
Calls
Calls to local numbers are restricted.
08 Denied
Numbers
Calls to programmed “denied” numbers (defaults to
1900NXXXXXX+ and 976XXXX+) are restricted.
09 Allowed
Numbers
Calls to programmed “allowed” numbers (defaults to
1800NXXXXXX+) are allowed, even if number also matches a dial
pattern in a restricted class of service that is assigned to the end-
point, application, or trunk group being used.
Table 24. Class of Service Default Values(Continued)
COS NAME RESTRICTION
NOTICE
It shall be the responsibility of the entity or person(s) completing installation and mainte-
nance of hardware or software described herein to research, comply with and be responsi-
ble for the specific governmental rules and regulations regarding Emergency Outgoing
Access (911/999 in Europe) of the geographic location in which such functions are per-
formed.