Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Automatic Route Selection (ARS)
Page 125
• Facility Groups: A facility group contains trunk group/node lists and dial rules.
— The trunks can include local trunk groups or nodes.
— The dial rules tell the system what to dial. The system can have up to 32 dial rules,
26 of which are programmable. Each facility group can use up to 32 dial rules. For
example, if the selected route group requires that the number contain “1” but no
area code, the dial rules include the 1 and drop the area code. The modified phone
number can contain up to 32 digits. (If SMDR is enabled, the modified phone
number, not the digits dialed, will appear in the SMDR call record.) When pro-
gramming ARS, you can use preset dial rules or create new dial rules that add up
to 16 digits each.
— The preprogrammed dial rules are:
— Dial Rule #1 – Echo Equal Access: This non-programmable dial rule includes the
equal access digits (10XXX or 101XXXX) in the number, if dialed.
— Dial Rule #2 – Echo Toll Field: The toll field (1, 0, 01, or 011) is included in the
number, if dialed. This dial rule is non-programmable.
— Dial Rule #3 – Echo 3 Digits After Toll Field: With this non-programmable dial
rule, the three digits after the toll field are included in the number. (These digits
are usually the area code or country code.)
— Dial Rule #4 – Echo Local Address: This non-programmable dial rule allows
ARS to dial the phone number that was dialed by the user.
— Dial Rule #5 – Add Account Code: This non-programmable dial rule causes the
system to dial the account code that is associated with the call, when it is avail-
able. The account code can be entered using any of the account code types, includ-
ing All Calls Following, as long as the system receives the account code before
the end of dialing. (To use an optional account code, the code must be entered
before the number is dialed.)
— Dial Rule #6 – Add Extension Number: This non-programmable dial rule tells
the system to include the extension number of the endpoint or voice processing
system application that is being used to place the call.
— Dial Rule #7 – Add #: This dial rule adds a pound (#) to the number dialed. This
dial rule can be programmed.
When ARS is selected, the user dials the number (including the area code, if needed), and the
system does the following:
1. Checks the dialed number and matches the dialing pattern to a route group: The
system checks the route groups in numerical order and selects the first group that
applies to the dialing pattern of the number that was dialed.
2. Selects a facility group: If all of the trunks are busy, and the endpoint is enabled for
ARS camp on, the call will camp on to the facility group until a trunk is available.
3. Checks for toll restrictions and outgoing access: Before the number is modified by
the facility group’s dial rules, the system checks the endpoint toll restrictions and outgo-
ing access to determine whether the call is allowed. (All calls placed using ARS are toll
restricted, regardless of whether the selected trunk is subject to toll restriction. How-
ever, Emergency Call feature calls are never toll restricted.) If allowed, the system con-
tinues to the next step. If not allowed, the system sends reorder tones, and the call is not
placed.
NOTE
If the Emergency Call feature is programmed to use ARS, the emergency
calls will always go through Route Group 1, regardless of route group pro-
gramming.