Specifications

System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.0 – April 2005
Page 122 Inter-Tel Endpoint Displays
• Automatic Numbering Identification (ANI): ANI information identifies the caller’s
phone number. The system receives a specified number of digits.
• *ANI*: This is a form of ANI that does not have a specified number of digits. The sys-
tem receives a star (*) before the ANI digits to signal the beginning of the caller’s
phone number. Then there is another star after the digits to signal the end of the ANI
information.
• Dialed Number Identification Service (DNIS): DNIS identifies the number that was
dialed to reach your location. The system receives a base number and a specified num-
ber of digits that identify the dialed number.
• *DNIS*: This is a form of DNIS that does not have a specified number of digits. The
system receives a star (*) before the DNIS digits to signal the beginning of the dialed
number. Then there is another star after the digits to signal the end of the DNIS infor-
mation.
• *ANI*DNIS*: This is a two-stage address service that provides both the caller’s phone
number and the dialed number. It combines the *ANI* and the *DNIS* features
described above.
Inter-Tel Endpoint Displays
Whether call information appears on the Inter-Tel endpoint display and what information
appears, is determined by endpoint flags in the database. The flags include:
• Expanded CO Call Information On Displays: This flag determines whether call
information (trunk name or call information) is displayed at the endpoint. If it is
enabled, the Outside Call Party Information Has Priority flag (described below) deter-
mines what is displayed. If it is disabled, the programmed trunk group username will
appear on the display. In the default state, this flag is enabled.
• Outside Party Call information Has Priority: If the Expanded CO Call Information
flag is enabled (as described above), this flag determines what information is displayed
at the endpoint. If enabled, any call that is received on a trunk that provides outside call
information (for example, Caller ID or ANI), will be identified on the endpoint’s dis-
play with the call information. If disabled, the display will show the DID or DNIS
information for the call (if available). In the default state, this flag is enabled.
• Display Outside Name: If this flag is enabled, the endpoint user can switch between
the outside party name and number when connected to a CO call with outside party
information. The endpoint user enters the Display Outside Party Name On/Off feature
code (379). In addition, the enhanced ring-in displays will provide the user with more
information such as both Caller ID name and number if available, or tell the user if a
Caller ID number is blocked or out-of-area. This is an endpoint flag that applies to
Inter-Tel endpoints only. In the default state, this flag is enabled.
The system provides the user with advanced displays for direct ring-in calls if the endpoint has
both of the following endpoint flags enabled: “Expanded CO Call Information On Displays”
and “Outside Party Call Information Has Priority.”
A typical direct ring in display would look like the following: “TRNK GRP 1 RINGING IN.”
However, with the enhanced displays, the system will attempt to display the name of the out-
side caller on line 1 and the number of the outside caller on line 2.
When a CO call rings into the system, the system uses the following criteria to determine the
name that will appear on the display endpoints. The criteria are listed from highest priority to
lowest priority.