User guide

13
Inter-Tel
®
Attendant Console User Guide
GETTING STARTED
• Restore program when call rings: Your Attendant Console screen moves to the
front when a call rings in, or pops up the Attendant Console screen if the program
is minimized. (If you are using the Windows 98 or 2000 operating system, this
feature may not work. Instead, the Attendant Console icon will flash in the task
bar.)
• Show hunt group calls for ACD hunt groups that I am logged in to: Calls to
the ACD hunt group that you are logged in to are displayed in the Directory List.
• Allow hold to toggle hold: You can double-click Hold to toggle the Hold status.
• Always show the “details” in the directory ToolTip: The directory ToolTip
will always show the details when it is displayed.