User guide

4
Inter-Tel
®
Attendant Console User Guide
SYSTEM REQUIREMENTS
Software Requirements
• Microsoft Windows 98/2000/NT4.0/ME/XP Operating System
• TCP/IP protocol installed on your PC
Hardware Requirements
• Digital Endpoint, AgentSet, IP PhonePlus, or IP SoftPhone.
• PC-compatible computer with a 100 MHz Pentium or higher processor (200 MHz
or higher is recommended)
• 24 MB of RAM, with a minimum of 25 MB available hard disk space (32 MB is
recommended)
• CD-ROM drive for installation from CD
• A monitor with 800 x 600 resolution or higher (1024 x 768 recommended)
• Keyboard and two-button mouse
• Parallel port or USB port (for the software security key)
• A headset (recommended, but not required)
Telephone System and Network
Attendant Console can be used with Inter-Tel’s Axxess Converged Communications
Platform or Inter-Tel’s 5000 Network Communications Solutions.
• The Inter-Tel Axxess system must be using version 5.1 or later software on all
nodes (5.119 or later recommended) and the Inter-Tel 5000 system must be run-
ning version 1.0 and later.
• Must have a TCP/IP connection to a System OAI Server for the Axxess system
(CT Gateway, System OAI Switch Transceiver, or Axel Office Server) or a direct
TCP/IP connection to the Call Processing Card (CPC), Call Processing Server -
previously called Windows NT-Based CPU or to the CS-5200/5400 in the Inter-
Tel 5000 system.
• System OAI Events and System OAI Third Party Call Control Premium Features
must be enabled on all nodes for the Axxess system or you must have the Pre-
mium Features Licensing for the Inter-Tel 5000.
• Headset mode must be enabled at your endpoint if using a headset (not a require-
ment).
NOTICE
Do not use an IP endpoint operating in SIP mode.