User guide

112
Inter-Tel
®
Attendant Console User Guide
Q: DO I NEED MULTIPLE CT GATEWAYS TO CONNECT TO MULTIPLE CTI APPLICA-
TIONS?
A: No. The Multi-App CT Gateway is able to communicate with an infinite number
of CTI applications.
Q: W
HAT IS AN APPLICATION TRANSCEIVER FOR THE AXXESS SYTEM? WHEN DO I
NEED IT?
A: An Application Transceiver is software that converts the OAI stream from a
TCP/IP format to RS232. The Application Transceiver is used only with pro-
grams that can communicate only via RS232. The Attendant Console communi-
cates via TCP/IP, so you never need an Application Transceiver to run the
Attendant Console.