NETLINK e340 USERS GUIDE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
Table of Contents TABLE OF CONTENTS About your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless Telephone Line Select Key Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting Handset Receiver Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For Users on Resilient 3300 ICP Systems . . . . . . . . . . . . . . . . . . . . . . . . . . .
Netlink e340 Users Guide Logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your Phone About your Phone Wireless Telephone Line Select Key Mapping The SpectraLink NetLink i640 Wireless Telephone supports 14 line select keys. The line select keys appear in the menu display of the handsets as shortcut keys. Figure 1: SpectraLink NetLink e340 Line Select key 1 is pre-assigned to the Prime Line. The other 13 line select keys need to be programmed in the 3300 ICP as line appearances or features.
Netlink e340 Users Guide For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues but the keys and features on your phone stop working. The keys and most features begin working again after you go on-hook. Normal operation resumes when your phone switches back to the primary system.
About your Phone To activate a feature on the handset: 1. Press . 2. Press the FCN (Function) key. A menu of features is displayed. 3. Press the shortcut key or use the Up and Down buttons to highlight the feature, then press the Select button. To access a line: 1. Press . 2. Press the LINE key then use the Up and Down buttons to highlight the line. 3. Press Select.
Netlink e340 Users Guide Making and Answering Calls Make a Call To make a call: 1. Press and hold 2. Press LINE and the number key corresponding to the required line. or 3. Dial the number. Answer a Call To answer a call, press . Tip: You can mute the ringing of an incoming call by pressing MENU, any of the softkeys. Headset Operation To answer call when a headset is connected: • Press any key (other than , , or a softkey) To end a call: • Press . Phonebook To use Phonebook: 1. Press MENU. 2.
Making and Answering Calls 8. Do one of the following: - To make the call, press Call. - To exit, press . Redial To redial the last number that you manually dialed: 1. Press . 2. Press FCN then press 4. Speed Call - System To dial a System Speed Call number: 1. Press . 2. Dial the Speed Call number. Speed Call Keys To dial a Speed Call number: 1. Press . 2. Press FCN then press the shortcut key of the desired speed call number. To store a Speed Call number: 1. Press MENU. 2. Press Supr. 3.
Netlink e340 Users Guide 10. Do one of the following: - To enter a new number, dial the number. - To enter the last number dialed, press FCN and then press 4. - To clear the existing number, do nothing. 11. If you want to number to be private, press Priv. 12. Press Save. 13. Press and hold to power off the phone. Then press to power it back on. by power-cycling the phone, you cause it to update the phone menu with the correct speed-call labels. Speed Call - Personal To dial a Speed Call number: 1.
Call Handling Call Handling Hold To place a call on Hold: • Press Hold. To retrieve a call from Hold: 1. Press LINE. The Line number of the call on hold is shown at the top of the display. 2. Dial the line number (shortcut key) of the line appearance. To retrieve a call from Hold at another station: 1. Press . 2. Dial the Call Hold Remote Retrieve feature access code and the number of the station that placed the call on Hold. Transfer To Transfer an active call: 1. Press FCN then press 1. 2.
Netlink e340 Users Guide Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. Press FCN then press 1. 2. Dial the number of the next party. 3. Wait for an answer. 4. Press FCN then press 1. To leave a Conference: • Press Conference Split To split a Conference and speak privately with the original party: • Press Spli. Add Held To move a call on Hold to another line appearance: 1.
Call Handling Call Forward To program Call Forward: 1. Press MENU. 2. Press Supr. 3. Press No until "Call Forwarding?" appears. 4. Press Yes. 5. Press Next until the desired type of Call Forward appears. 6. Press Revw. 7. If a number is already programmed, press Chng. 8. Press Pgm. 9. Do one of the following: - Dial the destination number. - For Call Forward I Am Here, dial your extension number. 10. Press Save. 11. Press . To turn Call Forward on or off (once it has been set up): 1. Press MENU. 2.
Netlink e340 Users Guide Call Forward - Cancel All To cancel all Call Forward types: 1. Press . 2. Dial the Cancel All Forwarding feature access code. 3. Press Call Forward - Follow Me - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Press 2. Dial the Call Forwarding - End Chaining feature access code. 3. Press . To cancel Call Forward - Follow Me - End Chaining: 1. Press 2. Dial the Cancel Call Forwarding - End Chaining feature access code. 3.
Call Handling Messaging - Advisory To turn Messaging Advisory on: 1. Press MENU. 2. Press Supr. 3. Press No until Advisory Msgs? appears. 4. Press Yes. 5. Press Next until the message appears. 6. Press TnOn. 7. Press . To turn Messaging Advisory off: 1. Press MENU. 2. Press Supr. 3. Press No until Advisory Msgs? appears. 4. Press Yes. 5. Press TnOf. Messaging - Callback To leave a message waiting indication on a telephone when you hear busy or ringback tone: • Press FCN then press 3.
Netlink e340 Users Guide 3. Press No until Remote Msging? appears. 4. Press Yes. 5. Dial your extension. 6. Press Entr. 7. If a password is required, enter your password and press Entr. 8. Press Yes. To set, change, or clear a password (up to 7 digits not 0): 1. Press MENU. 2. Press Supr. 3. Press No until Set Password? appears. 4. Press Yes. 5. Do one of the following: - To set a password, enter the password. - To change or clear your password, enter your current password. 6. Press Entr. 7.
Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: 1. Press . 2. Dial the Account Code digits. 3. If required, do one of the following: - To submit the Account Code, press #. - To cancel, press *. To enter an Account Code during a call: 1. Press . 2. Dial the Account Code Feature Access code. 3. Dial the Account Code digits. 4. If required, do one of the following: - To submit the Account Code, press #. - To cancel, press *. 5. Press FCN then press 1.
Netlink e340 Users Guide 6. Press No until Tag Call is displayed. 7. Press the Yes softkey. To tag a call as malicious: 1. During an active two-party call, press FCN until the Tag Call feature key is displayed. 2. Select the Tag Call feature key. - or 1. Press FCN during an active two-party call. 2. Select Trans/Conf. 3. Enter the Tag Call feature Access Code. Call Park To park an active call: 1. Press FCN, then press 1. 2. Dial the Call Park feature access code. 3.
Using Advanced Features 2. Dial the Directed Call Pickup feature access code. 3. Dial the number of the ringing station. Camp-On To campon to a busy station: 1. Press Wait. To retrieve a call when you hear Campon tone: 1. Press Trad. Callback To request a Callback when you reach a busy or unanswered station: 1. Press FCN. 2. Press the Clbk. 3. Press Select. –or– - Dial the Callback - Setup feature access code. To answer a Callback when you hear three short ring bursts: • Press .
Netlink e340 Users Guide Flash Trunk To flash a trunk: 1. Press FCN then press 1. 2. Dial the Trunk Single Flash or Trunk Double Flash Feature Access code. 3. Wait for dial tone. 4. Dial the Centrex feature access code. Do Not Disturb To activate or deactivate Do Not Disturb: 1. Press MENU. 2. Press Supr. 3. Press No until Do Not Disturb? appears. 4. Press TnOn or TnOf. To activate Do Not Disturb from a remote station: 1. Press . 2. Dial the Do Not Disturb Remote feature access code. 3.
Using Advanced Features Reminder To program a Reminder: 1. Press MENU. 2. Press Supr. 3. Press No until "Timed Reminder?"appears. 4. Press Yes. 5. Enter the time in a 24-hour format. 6. Press Save. To view, change, and/or cancel a pending Reminder: 1. Press MENU. 2. Press Supr. 3. Press No until "Timed Reminder? appears. 4. Press Yes. 5. Do one of the following: - To change the Reminder, press Chng and enter the new time. - To cancel the Reminder, press Clr.
Netlink e340 Users Guide To stop and save a recording • Press FCN then press the shortcut key for the Record Call feature. To listen to a recording • Press the FCN then press the shortcut key for the Record Call feature; or dial the voice mail number to access your voice mail box, and follow the prompts to retrieve the recording Group Page To initiate a Group Page: 1. Press . 2. Dial the Direct Page feature access code. 3. Do one of the following: - To page your prime page group, press #.
Using Advanced Features Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances. Any changes you make to the phone while you are logged in--for example, adding a speed dial--are saved to your personal profile.
Netlink e340 Users Guide 24
