User guide

Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009 Page 83
Troubleshooting
Network is Unreachable The Attendant Console
cannot communicate
with the OAI Server
computer.
Verify the OAI Server IP address. To do so, select Options
from the Console drop-down menu. On the Connection tab,
select the OAI Server and click Edit.
If the OAI Server computer is running and the Attendant
Console knows the correct IP address, contact your Network
Administrator. You might try the following:
Ping the destination host to see if you get the same results
(chances are, you will).
Check whether you have a router configured in your network
system (your WinSock implementation).
Do a traceroute to try to determine where the failure occurs
along the route between your host and the destination host.
Network Subsystem is
Not Initialized
See “Network
Subsystem is
Unavailable”.
Network Subsystem is
Unavailable
Windows cannot fulfill
communication
requirements of
Attendant Console
because the underlying
system is currently
unavailable
Verify that networking and TCP/IP is correctly and fully installed
on the Attendant Console computer. You might need to reinstall
networking, TCP/IP, or Windows to correct this problem.
No Buffer Space
Available
This indicates a
shortage of resources
This can occur if you are running too many applications
simultaneously. If this tends to occur after running certain
applications, it may be a symptom of a malfunctioning
application. This error can also indicate that you are not closing
applications properly. If the error persists, restart the Attendant
Console computer. Avoid running the offending application.
No Route to Host See “Network is
Unreachable”
Ports Exceeded The Attendant Console
is unable to connect to
the OAI Server at this
time because the server
is already
communicating with the
maximum number of
client applications.
Error/Warning Problem Fix