User guide

Using Attendant Console
Page 70 Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009
If the extension number you entered does not belong to an attendant station, you will
see an error message that tells you that it is an invalid extension. To clear the error
message click OK. The attendant extension returns to its previous setting and you
can enter a new number.
• Administrator Stations: You can program a keyset station to be an Administrator station,
or you can remove its Administrator status. (You cannot program this for your own station
or a single-line station.)
To program Administrator stations:
a. Scroll through the extension number list to locate the station you want to program.
b. Highlight the station you wish to program, and then double-click the check box in the
Administrator field.
c. Enter the extension number of the station you wish to serve as the attendant for this
station.
If you attempt to change the Administrator flag for your own station or for a single-
line station, you will see an error message.
• Swap: This feature allows you to exchange (swap) the locations of two stations on the
same node. This is used when a station is physically relocated within the same node and
you want to update the database programming.
To enable this feature:
a. Highlight the station you would like to swap with in the Station tab, shown below, and
click Swap. The screen, shown on the next page, appears.
NOTE
The Swap feature is available on nodes that are running OAI protocol version
6.1 or later.