User guide

Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009 Page 57
Using Attendant Console
Messages
When you select Messages (or press CTRL+M) from the Tools drop-down menu or press lit
MSG status bar, the following screen appears. This dialog provides information on any
messages that are waiting at your station. It tells you the source of the messages, time and date
stamp, and the number of the messages. See page 65 for details on how to respond to a
message.
Page Zones
When you select Page Zones (or press CTRL+G)
from the Tools drop-down menu, the screen, on the
right, appears. The Paging feature allows you to make
announcements through phone speakers and/or
through optional external paging equipment.
To make a page:
1. Do one of the following:
• Highlight the desired page zone and press
ENTER or click Begin Page.
• Double-click the desired page zone.
2. Make your announcement before the Paging
timer expires, then hang up.
Database Programming
Any Administrator station can perform database programming using the Attendant Console. The
following fields are programmable using the Attendant Console Database Programming:
• Station information for individual stations
• DND and Reminder messages
For more information on how to program, refer to “Programming Station Information” on
page 67.
NOTE
If a station-to-station message is left more than once between the same two
extension numbers, the message count will only display 1.