User guide

Using Attendant Console
Page 48 Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009
Directory
When you select Directory from the View drop-down menu, the following screen appears. The
options in this menu determine how the directory list will appear in the main screen.
The following options are available:
• Details: Displays last and first names, extension numbers, location, and status in small
fonts. This is the default mode.
• Large Icons: Displays large icons with last/first names and extension numbers. The
status, such as DND and FWD, are visible as icons.
• Sort by Last Name, First Name, Number, or Location: Sorts Directory list in ascending
order based on the column selected. By default, the list is sorted by last name. You can
also sort columns by clicking on the column header you want to sort by.
• Show Index Buttons: Allows you to search the directory using the alphabet
index buttons. When this menu option is selected, the index buttons, shown on
the right, appear on the right side of the directory list. Click a button that contains
an initial letter of the desired name you are searching for.
• Show Transfer Indicator: Displays symbols of the transfer type (Immediate or
Announced), shown below, next to the large icons for each directory entry.
• Show Locations: Displays the locations for each directory entry.
NOTE
You cannot sort the directory while searching. For example, if you type “123” in
the Number or Name field, the directory will automatically be sorted by
number.
NOTE
If the directory is currently sorted by last/first name, the 123 index
button will display all entries containing numbers as the first character
in their last/first name column.
NOTE
This does not apply to the Large Icons mode. In Large Icons mode, the
location is displayed in the ToolTip popup screen.
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— Announce Transfer
— Immediate Transfer