User guide

Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009 Page 17
Getting Started
• OAI Server: Allows you to specify a list of OAI Servers to which the Console can connect.
When connecting, the Console starts at the top of the list and works its way down until it
finds a server that will let it connect. Because the Console always prioritizes through the
server list in a top down manner, the first OAI Server on the list is the default primary
server that the Console will connect.
To add OAI Servers to the OAI Server List:
You can add OAI Servers to the OAI Server list by clicking one of the following buttons.
• Find: Provides OAI Server information for servers on your LAN and gives you a choice to
choose OAI Servers to add to the OAI Server list. The available servers will appear in the
screen, as shown below. To add a server to the OAI Server list, highlight the desired
server and click Add. You can only add one server at a time.
• Auto Configure: Finds OAI Servers on your LAN and adds them to the OAI Server list
automatically. Servers are added to the OAI list only if they are connected to the user’s
node that have the correct premium features enabled and use the correct system protocol
version.
• Add: Adds servers manually. When you click Add, the Add OAI Connection dialog, shown
below, appears.
NOTE
One of the main reasons for supporting this feature is to integrate the Console
with the Call Processing (CP) Server. The CP Server has redundancy
capabilities, and by adding redundancy support to the Console, it can
automatically make use of the CP Server's redundancy feature. (The CP
Server has two IP addresses that belong to it. If the primary CPU fails then the
backup CPU automatically takes over, however, the applications connected to
the primary CP Server will just “hang” unless they have provisions for
connecting to the secondary CPU.)
NOTE
Any OAI Server (except Axel Office Server) requires an OAI password. If the
Console cannot determine the password for the server, it prompts you to enter the
correct password. If the password you entered was incorrect, the Console asks you
if you want to add the server anyway. If you click Yes, the server is added to the OAI
Server list. You may set the password later by clicking Edit.