User guide

Getting Started
Page 14 Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009
• Call Log:
o Log Incoming/Outgoing Calls: If you check one or both boxes in the Call Log
options, the directions (incoming or outgoing, or both) of the calls are recorded in the
Call Log. If you uncheck one or both boxes, incoming/outgoing calls are not be put in
the call log at all.
o Entries: Is the number of entries that will be stored in the Call Log. When this number
is exceeded, the oldest entry is deleted first. The range is 0-3000, and the default
setting is 20.
• Offline Devices:
o Visibly differentiate between plugged and unplugged stations/hunt groups: If you
check one or both boxes in the Offline Devices group box, unplugged stations and hunt
groups will be displayed with a slash in a circle ( ) overlayed on top of their normal
status icon images. When stations and hunt groups are unplugged, the functionality of
these devices remains the same as when they are plugged. When voice mail,
mailboxes, and trunk groups are unplugged, the user loses the ability to make a call or
leave a voice mail message to these devices (the Call and Voice Mail call handling
buttons and menus are disabled/grayed out).
Locations Tab
The Locations tab, shown below, contains a list with three columns: Node Number, System
Location, and Custom Location.
• Show Locations in Directory: The Location column appears in the Directory and it
shows locations of all the stations.
• Node Number and System Location: Display all the nodes that the Attendant Console is
communicating with and their locations.
• Custom Location: Allows you to add the specific description of the system location.
To enter a custom description for the node:
Select the desired entry, and then click Edit. You can enter up to fifty characters in a
location.