User guide

Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009 Page 3
Getting Started
Getting Started
This chapter contains instructions for installing and setting up your Attendant Console.
System Requirements
This section lists the various system requirements for Attendant Console.
Software Requirements
Attendant Console v3.2 requires the following software:
• One of the following operating systems:
o Microsoft Windows XP (Service Pack 2 or higher).
o Microsoft Windows Vista
®
.
• TCP/IP protocol installed on your PC
Hardware Requirements
Attendant Console v3.2 requires the following hardware:
• A digital telephone, AgentSet, or 8602 softphone.
• A headset (recommended, but not required)
• A PC-compatible computer with the following specifications:
o Windows XP:
– A 500 MHz or higher Intel
®
Pentium
®
processor
– 256 MB of RAM (512 MB is recommended)
– Minimum of 100 MB available hard disk space
o Windows Vista:
– A 1 GHz 32-bit (x86), 64-bit (x63) or higher Intel Pentium processor
– 512 MB of RAM
– Minimum of 100 MB available hard disk space
o A CD-ROM drive for installation from CD
o A monitor with 800 x 600 resolution or higher (1024 x 768 recommended)
o A keyboard
o A two-button mouse
o A parallel or USB port (for the software security key)