User guide

Mitel
®
Attendant Console User Guide – Issue 3.2, September 2009 Page 1
Welcome
Welcome
Thank you for purchasing Mitel’s Attendant Console version 3.2 software package. The
Attendant Console streamlines system attendant operations by linking the call processing
capability of your telephone system with your personal computer (PC).
About This User Guide
This user guide provides all of the information you will need to use the Attendant Console and
its features.
• Getting Started includes installation instructions that tells how to set up your Attendant
Console.
• Using the Attendant Console includes basic call handling instructions and other
information you need to know to start using Attendant Console features.
• Troubleshooting covers error handling, troubleshooting procedures and frequently asked
questions.
Related Documentation
In addition to this user guide, you should become familiar with the user guide for your phone. If
you are a System Administrator, you should also obtain a copy of the telephone system
Administrator’s Guide for instructions on using the special Administrator features.
Part Numbers
The Attendant Console is available in the following packages.
Package Part Number
Multi-Node Attendant Console V3.2 550.5310
Upgrade Multi-Node Attendant Console V3.2 550.5311
Single Node Attendant Console V3.2 550.5312
Upgrade Single Node Attendant Console V3.2 550.5313
NOTE
The software is provided on the CD-ROM (827.9272).