User guide

Page 31
Administrator Procedures
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Trunk Programming
• Busy trunk: This feature allows you to temporarily remove a trunk from service. While
the trunk is out of service, it cannot be used for placing outgoing calls. However,
incoming calls on analog trunks will ring in and can be answered. Incoming calls on
ISDN trunks cannot be answered. The trunk will remain out of service until the Trunk
Busy Out timer expires or you place the trunk back in service.
Trunk groups:
• Day/Night Answer Access: You can program separate lists for stations with allowed-
answer access in day and night modes.
• Day/Night Ring-In: You can program separate lists of stations with ring-in for day and
night modes.
• Change Toll Restrictions: You can program toll restriction classes of service for the
trunk groups. Classes of service are described in detail on page 161.
• Trunk List: Each trunk group has a programmed list of individual trunks.
The Trunk Database Programming process is summarized in the flowchart shown on page 36.
See page 67 for a Program Planning Sheet.
NOTE: If necessary, at any time during the following procedure you can press the asterisk
( ) or Speaker button to cancel programming and discard any unsaved changes.
Entering extension numbers:
When the procedure asks you to enter a station, trunk, or trunk group extension number, you
can use any of the following methods. (If you enter an invalid extension number, you hear
reorder tones and must try again.)
• Enter a complete number: Enter the extension number using your dialpad. When the
circuit information is displayed, press again to continue.
• Enter a partial number: Enter a partial extension number then press , the high end
of the volume button, or the menu button. The display shows the extension number,
username and circuit number of the station, trunk, or trunk group that most closely
matches the partial extension number. Press or ACCEPT to accept the displayed
extension, or scroll to another station as described below.
• Scroll through the numbers: To scroll through the extension number list, press the
high end of the volume button or the NEXT menu button to scroll forward, or press the
low end of the volume button or the PREVIOUS menu button to scroll backward.
When the desired extension number is displayed, press or ACCEPT to continue.
To program trunk information:
1. While on-hook, enter the Program Database feature code (9932/9132).
2. If a password is required, the display shows ENTER PASSWORD. Use the dialpad to
enter your 1-8 digit password and press . (If you enter an incorrect password, the dis-
play shows INVALID PASSWORD.)
3. If a password is not required, skip this step.
4. The display shows ENTER DATABASE OPTION. (Executive Display, Professional
Display, and Model 8560 endpoints also show the options: STATION, SYSTEM, and
TRUNK.) Press or the TRUNK menu button. The display shows ENTER TRUNK
OPTION.
#
#
#
#
#
#
3