User guide

Page 356
Index
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Attendant Recall 130
Attendant Stations 129
Attendants 129
DSS/BLF units 129
forwarding to 241
hunt groups as 129
primary 129, 131
programming 18
recall 130
serving other attendants 130
transfer timer 130
Audio Diagnostics Feature 284
Audio Problems 285
AudioCodes MP-100 168
Audiotex Recordings 63, 294, 298
Automated Attendant 6, 7, 291
applications 293
custom recordings 63, 294
directory 292
recall destination 293
Automated Attendant Applications 293
Automated Attendant Custom Audiotex Recordings 294
Automated Attendant Directory 304
Automated Attendant Recall Destination 293
Automated Boot Code Update 101
Automatic Call Access 178
Automatic Daylight Saving Time 14
Automatic Fax Detection 295
Automatic Intercom Answer 178
Automatic Outside Call Answer 178
Automatic Route Selection (ARS) 157, 161, 203, 353
Automatic Speech Recognition 296
Automatic Speech Recognition (ASR) 6
Auxiliary 283
Axxess Basic Volume Control 172
Axxess IP 104
Axxess IP and SIP Operating Modes 104
B
Background Music 109, 179
Balanced Count Hunt Group 143
Basic Digital Endpoint
key map 83
Bit Rate 91, 92
Boot Code
download interruption 101
Boot Code Update 101
Broadcast Messages 53
Broadcasting Messages 53
Busy Signal Instead of Camp-On DID/E&M 214
Busy Station Queue Callback 189
Busy Trunk Callback (Queue) 206
Busy Trunk Option 31
C
Call Center Suite 143
Call Cost Accounting 277
Call Forwarding 239
all calls 239
FWD button 240
hunt groups 134
if busy 239
if no answer/busy 239
remote programming 272
system 232
to attendant 241
to message center 241
to outside number 241
to voice mail 241
unsupervised CO timer 241
Call Key 83
Call Logging 190
Call Pick-Up 221
Call Processing Card (CPC) 48
Call Processing Version Feature Code 127
Call Routing Announcement 6, 297, 298
Call Routing Custom Audiotex Recordings 298
Call Routing Table 233
Call Screening 219, 298
Call Transfer 216
Call Waiting 214
Callback (Queue)
station 188, 189
trunk 206
Caller ID 153
displays 154
in SMDR 279
Caller ID, DNIS, and ANI 153
Caller Information 154
Calling Party Number 167
Calling Party Number Field 168
Camp On 188, 206
hunt groups 133
moving call to DND 215
station 188
tones 214
trunk 206
Canceling a Message Waiting Indication That You Left 196
Canceling a Waiting Message 198
Cascading Remote Message Notification 317
Cascading Remote Messaging 317
Central Processing Unit (CPU) Card 75
Change Language Feature Code 183
Changing
directory name 56
fax destination number 59
message envelope 57
transfer method 59
Changing the First/Last Name Search 301
Circuit Cards 75
Circuit Number Display 82
Class Of Service (COS) 161, 162
ARS only 162, 163
day/night 170
speed dial override 244
Clear Network Alarm 45
Clear Network Alarm (9851) 45
Clear System Alarm (9850) 45
Clearing Alarms 45
Collecting Audio Diagnostics Data 285