User guide

Page 282
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
System Error/Message Print
In a network setting, each node has its own message print programming, message print output
port, and message print output port backup. There should be a message print terminal at each
node to monitor node and network performance and aid in troubleshooting.
• If a node’s Message Print output port is a node, the network sends Message Print
records to the specified node.
• You cannot select a node as the message print output port backup.
• If Message Print output programming forms a loop, the system will send the output to
the node’s backup Message Print port. For example, if the Message Print port on Node
1 routes to Node 2 and the Message Print port on Node 2 routes to Node 1, the configu-
ration will cause an infinite loop. Message Print reports for Node 1 would be printed to
the backup serial port on Node 2 and vice versa.
• A two digit node number is inserted in front of the sequence number to indicate the
node where the message originated. The following is an example of the new message
print string format for a message the originated on node 3:
• -03:001- 15:30 03-20 M6009 WRN EG CP
• Corrupted Queue Was Cleared: HISTORY QUEUE
• Message Print will not route diagnostic messages that apply to another node, except
during manual Message Print requests. Those messages will only be printed locally.
• Message Print will not route messages during a startup or reset. The system will wait
one minute before starting to send messages. Startup messages will only be printed
locally.
• Messages may not be printed in time sequence order on remote nodes. The order of an
incoming message print depends on how the message print was routed to the destination
node. Therefore, a message print could possibly arrive at the destination message print
node out of order.
In addition to the messages, the following error indications will occur in the event of a system
alarm:
• If a major system alarm occurs, MAJOR ALARM appears on all display endpoints. If
the major alarm appears on a group of endpoints, the associated Keyset Card has failed.
The warning might also appear on a single endpoint if the endpoint is defective. If all
endpoints on the system are inoperative, the alarm message is sent to the system’s pri-
mary serial port on the CPU.
• A minor alarm sends a message to the primary Attendant and to administrators, if pro-
grammed to receive alarms.