User guide

Page 271
Remote Do-Not-Disturb Programming
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
REMOTE DO-NOT-DISTURB PROGRAMMING
To place a station in Do-Not-Disturb mode using the remote programming feature:
NOTE: After each entry, non-display endpoint users will hear a confirmation tone. Outside call-
ers using a DISA line will hear confirmation tone followed by DISA dial tone. Display endpoint
users will not hear confirmation tones but will see a prompt asking for the next entry.
1. If calling from an outside endpoint, access the system through a DISA line. Enter the
DISA security code (if applicable). You hear a confirmation tone followed by DISA
dial tone.
If programming from another station, lift the handset or press the Speaker button.
2. Enter the Remote Programming feature code (359). If you have a display, it shows
ENTER EXTENSION. Executive Display, Professional Display, and Model 8560 end-
point users can press the IC DIR button to use the intercom directory to look up a num-
ber.
3. Enter the extension to be placed in DND. If you have a display, it shows ENTER PASS-
WORD. If you entered an invalid extension number, you will hear reorder tones and can
try again.
4. Enter the extension’s password, followed by . If you have a display, it shows ENTER
FEATURE CODE.
NOTE: If you enter an incorrect password, the display will show INVALID PASS-
WORD, and the call is disconnected. Station users will hear reorder tones.
5.
To turn on Do-Not-Disturb:
a. Enter the Do-Not-Disturb On feature code (370). (The On/Off feature code cannot
be used in remote programming.) If you entered an invalid feature code, you will
hear reorder tones and can try again.
b. If the station you are programming is not allowed to use DND, you will hear reor-
der tones, and the display will show CANNOT ACCESS RESERVED FEATURE.
Outside callers will be returned to dial tone, and stations will return to the idle
state.
c. Enter the desired Do-Not-Disturb message number (01-20). If you entered an
invalid message number, you will hear reorder tones and can try again.
d. Enter the optional second-line message text, if desired, using any combination of
the following methods:
Remain in numeric mode: Press the dialpad buttons to enter the desired number.
Use the pound button ( ) for a hyphen (-) and the asterisk button ( ) for a
colon (:). Inter-Tel endpoint users can press the button once to leave a
space, or press the button to backspace.
Change to alphanumeric mode (Inter-Tel endpoints only): Press the button
(the button lights) or the USE ALPHA MODE menu button, then enter the
desired characters. (Refer to the chart and instructions in your user guide.) Inter-
Tel endpoint users can press the button once to advance or twice to leave a
space, or press the button to backspace.
#
#
FWD
MUTE
MSG
FWD
MUTE