User guide

Page 242
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Forward to an Extension or Outside Number
FORWARD TO AN EXTENSION OR OUTSIDE NUMBER
Station users can also forward calls using the Remote Programming feature described on
page 269.
To forward calls:
1. Executive Display, Professional Display, and Model 8560 Endpoints: Press the
button. The display shows SELECT TYPE OF FORWARD. Press the menu
button for the desired forwarding option (ALL, NO ANSWER, BUSY, or NO
ANSWER/BUSY). The display shows ENTER FORWARD DEST.
Other Inter-Tel Endpoints: While on- or off-hook, press the button or enter
one of the following feature codes. (Display endpoints show ENTER FORWARD
DEST.)
• Call Forward All Calls (355)
• Call Forward If No Answer (356)
• Call Forward If Busy (357)
• Call Forward If No Answer Or Busy (358)
Single-Line Sets: Lift the handset and enter one of the feature codes listed above.
2. If forwarding to an extension number or pilot number, do one of the following:
• Press a DSS/BLF button.
• Dial the extension number or pilot number to receive the calls.
• Dial 0 to forward to your Attendant.
• (Inter-Tel endpoint users only) Press the button or MESSAGE CENTER
menu button to forward calls to your message center.
• (Executive Display, Professional Display, and Model 8560 endpoint users only)
Press the VOICE MAIL button to forward to your mailbox.
• (Executive Display, Professional Display, and Model 8560 endpoint users only)
Press the IC DIRECTORY menu button to look up and select a number.
NOTE: If you dialed an invalid extension number, your display shows FORWARD
TO INVALID NUMBER, you hear reorder tones, and must try again. If you dialed a
station that is in Do-Not-Disturb, the display shows DESTINATION IN DND, you
hear reorder tones, and you must enter a new destination.
If forwarding to an outside telephone number, do one of the following:
• Dial a trunk access code (8 or 92001-92208). The display shows ENTER PHONE
#. Dial the desired telephone number.
• (Inter-Tel endpoint users only) Press a trunk access button ( , ARS,
trunk group button, or trunk button). The display shows ENTER PHONE #. Dial
the desired telephone number.
• (Executive Display, Professional Display, and Model 8560 endpoint users only)
Press the OUTSIDE PHONE menu button. The display shows ENTER PHONE
#. Dial, speed dial, or redial the desired telephone number or press the OUTSIDE
DIR menu button to look up and select a number.
NOTE: If the forward destination is invalid because of toll restriction, ARS-Only
restriction, no outgoing access for the trunk, no ARS or ARS route group for the
dialed number, or an invalid dialed number, you hear reorder tones and must enter
a new destination. (The display explains why the call was denied.)
FWD
FWD
MSG
OUTGOING