User guide

Page 235
Handsfree Announce System Forward Option
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
HANDSFREE ANNOUNCE SYSTEM FORWARD OPTION
When a call is transferred to the principal station by another station user and the principal sta-
tion's system forward is set for the “no answer” station status, a system-wide option deter-
mines what the caller hears, as shown in the table below.
MANUAL CALL FORWARDING AND SYSTEM FORWARDING
If the principal station or a forward-
ing point has manual call forward
enabled (using the button or
one of the Call Forwarding feature
codes), the Call Forward feature
overrides System Forwarding.
Table 26.
Handsfree Announce/System Forward Options
HANDSFREE
ANN. OPTION
SYS. FORWARD OPTION RESULT
Disabled Intercom and/or outside calls
forwarded
The intercom call from the transferring station enters the
forwarding path after the System Forwarding Initiate timer
expires. The transferring station user hears ringing and
can announce the call only if it is answered.
Enabled Outside calls forwarded The transferring station user will place a handsfree call to
the principal station and can announce the transfer; the
System Forwarding Initiate timer does not start until the
transfer is completed.
Enabled Intercom calls forwarded The handsfree announce option is overridden and the
intercom call from the transferring station enters the for-
warding path after the System Forwarding Initiate timer
expires. The transferring station user hears ringing and
can announce the call only if it is answered.
Enabled or Dis-
abled
Calls forwarded to Voice Mail The transfer is completed when the transferring station
hangs up. The principal station's mailbox number is auto-
matically dialed.
PRINCIPAL STATION USING BOTH
SYSTEM AND MANUAL CALL FORWARD
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
1st System
Forwarding Point
2nd System
Forwarding Point
Unanswered calls
at the Principal
Station will be
sent here
FWD