User guide

Page 155
Inter-Tel Endpoint Displays
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Display Line 1
The following criteria are used to display the name on the top line of the ring-in display. This
assumes that all of the necessary station flags are properly set and usernames are correctly
filled in or left blank (at the programmer’s discretion) for Call Routing Tables and Trunk
Group Names.
1. Outside Party Name provided by the Desktop Application, if available.
2. Outside Party Name provided by Caller ID, if enabled at the system-wide flag level.
3. Outside Party Name provided by system speed-dial. If the collected number matches a
number in a speed-dial bin, the system uses the name of the corresponding speed-dial
bin.
4. Outside Party Number provided by the Desktop Application.
5. Outside Party Number provided by Caller ID, if enabled at the system-wide flag level.
6. Outside Party Number provided by ANI service, if enabled at the system-wide flag
level.
7. Call Routing Table Name, if the name is not blank.
8. Trunk Group Name, if the name is not blank.
9. Default Trunk Group Name (TG XXXXX).
Display Line 2
The following criteria are used to display the number on the bottom line of the ring-in display.
This assumes that all of the necessary flags are properly set.
1. Outside Party Number provided by the Desktop Application, if available.
2. Outside Party Number provided by Caller ID, if enabled at the system-wide flag level.
3. Outside Party Number provided by ANI service, if enabled at the system-wide flag
level.
4. Number Absence Reason, such as Caller ID “OUT-OF-AREA” or “PRIVATE”
(blocked) message.
5. RINGING IN display.
ANI and Caller ID information is also sent to the Voice Mail application to provide the caller’s
telephone number as part of the message envelope.