User guide

Page 126
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Diagnostics Feature Codes
Diagnostic - Dump Node
Information
9936/9136 The user can easily dump node information to Message Print using
a single feature code. Pressing the Dump Node Information feature
code dumps specified node information to Message Print for diag-
nostic purpose. When the system prompts for a node number,
enter the desired node number or zero (0) for all nodes within a
network. If the node does not exist, an error message saying
INVALID NODE NUMBER appears and prompt the user for a node
number again.
After entering a node number, the system displays a confirmation
message on the endpoint display. This helps for the user to ana-
lyze which nodes are up and which nodes are down (the word
‘down’ does not mean that the node is completely down, it simply
means the node is unreachable). For Example:
If all nodes are up, the display shows ALL NODES ARE UP X. The
‘X’ represents the total number of the nodes.
If node 3 and 5 of a 5-node network are down, the display shows #
NODES DOWN 2 3 5.
Diagnostic - Diagnostics
Heap Dump
9943/9143 This is used by Inter-Tel software developers and cannot be used
in Beta or Production software.
Diagnostic - Heap
Statistics
9947/9147 This feature code outputs miscellaneous heap information to Mes-
sage Print as well as putting up a message on the endpoint that
indicates the percentage of available dynamic heap memory. This
feature code is useful in determining if the system is losing heap
memory and how quickly the system may be losing it.
Diagnostic - ISDN View 9948/9148 This feature code is toggles through the three different ISDN view
output modes.
Entering the feature code the first time puts the ISDN view feature
into headers only mode. In this mode the system outputs all ISDN
messages to message print in header format (i.e. it does not con-
tain any ISDN information elements).
Entering the feature code the second time puts the ISDN view fea-
ture into full mode. In this mode the system outputs all ISDN mes-
sage to message print in full format (i.e. each ISDN information
element).
Entering the feature code one more time turns this feature off.
Diagnostic - Major Reset 9962/9162 This is used by Inter-Tel software developers and cannot be used
in Beta or Production software.
Diagnostic - Mark As
Leaks
9945/9145 This is used by Inter-Tel software developers and cannot be used
in Beta or Production software.
Diagnostic - Mark As
Quiescent
9946/9146 This is used by Inter-Tel software developers and cannot be used
in Beta or Production software.
Table 19. Diagnostics Feature Codes (Continued)
FEATURE NAME (CON-
TINUED)
CODE (U.S./
EUROPE)
DEFINITION (CONTINUED)